Global Services Data & Business Analyst (Hybrid)

Posted 17 Days Ago
Chicago, IL, USA
In-Office
90K-95K Annually
Mid level
Hardware • Security • Software • Cybersecurity
The Role
Partner with global teams to define requirements and KPIs, design and maintain advanced Tableau dashboards, and perform complex SQL-based data extraction. Ensure data governance, automate reporting with Python/Alteryx/SQL, integrate AI/ML outputs for forecasting and anomaly detection, and communicate insights to influence cross-functional stakeholders and executive leadership.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
Global Services Strategy, Business Intelligence & Operations is responsible for providing strategy and analytics and guidance to support the SVP, Global Services with business analysis, data modeling and recommendations on key decisions. The group works cross-functionally with field teams, service delivery, new offer management, and other internal stakeholders on high-profile projects.
Job Description

We are seeking a Global Services Data & Business Analyst to join our Business Intelligence & Operations team. In this role, you will solve complex business problems through quantitative analysis, financial modeling, and the development of high-impact metrics and dashboards.

Key Responsibilities & Qualifications

  • Stakeholder Collaboration: Partner with global teams to define requirements, establish key performance indicators (KPIs), and manage project milestones from inception to delivery.

  • End-to-End BI Development: Design and maintain advanced Tableau dashboards and visualizations that translate complex data into actionable insights for executive leadership.

  • Data Integrity & Governance: Own the data lifecycle by establishing "sources of truth," performing rigorous validation, and ensuring high standards of data accuracy and reporting automation.

  • Technical Proficiency: Demonstrate 3+ years of professional experience using SQL for complex data extraction and Tableau for sophisticated dashboard development.

  • Process Innovation: Drive efficiency by using Python, Alteryx, or SQL to automate manual reporting workflows and increase data velocity.

  • Advanced Analytics & AI: Integrate AI/Machine Learning outputs into BI workflows to provide predictive forecasting and anomaly detection.

  • Strategic Communication: Distill intricate technical concepts into clear recommendations to influence cross-functional stakeholders and support data-driven decision-making.

Requirements

  • Education & Experience: Bachelor’s degree and 3+ years of experience in a highly analytical Data or Business Analyst role.

  • Systems Expertise: Mastery of Tableau, SQL, and Advanced Excel; familiarity with Salesforce, Jira, or ServiceNow is preferred.

Target Base Salary Range: $90,000 - $95,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1


Basic Requirements
  • Minimum of a Bachelor’s degree and 3+ years of Data or Business Analyst experience


Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • Bachelor's degree
  • 3+ years experience in a Data or Business Analyst role
  • 3+ years using SQL for complex data extraction
  • 3+ years developing Tableau dashboards and visualizations
  • Mastery of Advanced Excel
  • Experience using Python, Alteryx, or SQL to automate reporting workflows
  • Experience integrating AI/Machine Learning outputs into BI workflows (predictive forecasting, anomaly detection)
  • Strong data governance, validation, and establishing sources of truth
  • Ability to distill technical concepts and communicate strategic recommendations to stakeholders and executives
  • Familiarity with Salesforce, Jira, or ServiceNow
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The Company
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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