Top Tech Jobs & Startup Jobs

Develop and deliver instructor-led and recorded training and technical documentation for proprietary and Microsoft Office applications used by the Maryland Judiciary. Create quick reference guides, videos, and interactive content using tools like Camtasia and Articulate 360. Apply adult learning principles, manage training projects end-to-end, coordinate stakeholders, provide on-site support on a hybrid schedule, and troubleshoot user issues.

Provide high-volume call center technical and customer support for DDS Online Services account creation, identity verification, address changes, and digital license issuance. Manage 65–90 calls daily, document interactions, collaborate with stakeholders, support projects and process improvements, and maintain up-to-date procedural and technology knowledge.

Analyze and document existing WebFOCUS/Mainframe FOCUS reports and data structures, convert queries to T-SQL, build Power BI dashboards and paginated reports, create dataflows, work with DBAs to build views/stored procedures, improve financial data models, administer Power BI workspace, and train staff.

Serve on an Agile team as a System Analyst/ScrumMaster: gather, analyze, and document business and functional requirements; create process flows, user stories, and acceptance criteria; develop test plans and execute functional/integration/regression testing; support UAT; coordinate with PMO and stakeholders; maintain documentation and assist with demos, training, and production validation.

Provide systems administration, provisioning, maintenance, monitoring, backups, and Tier III support for servers and infrastructure. Install/rebuild servers, apply OS patches, tune performance, manage accounts, perform security monitoring, and maintain documentation and asset management. Support VMware, Windows Server, and Linux environments and coordinate incident resolution and capacity planning.

Manage multiple complex enterprise projects through all lifecycle phases within the PMO. Plan, direct, and deliver projects on time and on budget; report status and metrics; manage stakeholders, vendors, resources and portfolio risks; improve PM methodology and educate stakeholders on PMO processes.

Perform system and user-acceptance testing for the Connecticut Information Sharing System (CISS): create test cases, execute tests, document results, log and support defect resolution, validate requirements traceability, develop and maintain automation frameworks and test suites, integrate automation with DevOps, and report results to stakeholders.

Lead Agile software teams to deliver mission-critical education applications. Manage Jira administration and Advanced Roadmaps, plan sprints, track issues, report to IT PMO leadership, align program roadmaps with strategic objectives, oversee budgets and stakeholders, mitigate risks, and ensure quality and timely delivery of state-funded projects.

Lead and deliver IT projects using Agile, SAFe, Waterfall and Kanban. Manage project lifecycle, schedules, risks, budgets, metrics, stakeholder communication, and Agile ceremonies. Coach teams, protect from interruptions, support product backlog and adhere to VDOT/VITA project management practices.

Serve as QA analyst for modernizing legacy desktop apps to web. Create and execute test plans, perform functional/integration/regression/UAT, manage defects, coordinate testing across teams, produce QA documentation and reports, support releases and production validation, and mentor junior QA staff.