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Software engineering intern who designs, develops, tests, maintains, and troubleshoots applications, APIs, integrations, services, and data solutions. Uses AI-assisted tools for implementation, testing, documentation, debugging, and refactoring while critically validating generated code. Participates in Agile ceremonies, source control, pull requests, peer reviews, CI/CD, and cross-functional collaboration with product, design, QA, and engineering teams.

The UX/UI Design Intern collaborates with product owners, engineers, stakeholders, and users to understand workflows and needs, then creates user flows, interaction models, screen designs, and interactive prototypes. Responsibilities include simplifying complex processes, conducting iterative design, applying accessibility and responsive design principles, contributing to design systems, and presenting prototypes. The intern participates in a 40-hour, three-month summer program based at headquarters in Strongsville, Ohio.

Documentation Specialist Interns collaborate with managers and subject-matter experts to create, edit, format, audit, and maintain internal training manuals, policies, procedures, guides, checklists, bulletins, and memorandums. They ensure document accuracy, branding, copyright compliance, version control, retention, and distribution. The role also involves participating in training and publications meetings while applying strong grammar, editing, organization, communication, and Microsoft Word skills.

Supports business systems analysis by evaluating user needs, documenting system requirements, coordinating reviews, developing test coverage, executing test cases, reporting results, and verifying defect fixes. Serves as a liaison between IT professionals and business users while helping improve organizational processes through technology. The internship is a paid, full-time, three-month summer program based at headquarters in Strongsville, Ohio.

Supports the training team by administering the learning management system, managing user accounts and course catalogs, troubleshooting helpdesk tickets, creating instructional content, publishing and auditing courses, editing SharePoint pages, demonstrating the LMS, and generating training usage reports and analytics. The intern also analyzes loan documents, evaluates eLearning tools, participates in projects and meetings, and develops knowledge of instructional design and mortgage industry processes.

Supports IT infrastructure through cloud, network, system administration, remote office connectivity, incident escalation, and service-level monitoring. The intern receives mentoring while assisting with AWS, Cisco Meraki, Office 365, Windows systems, LAN/WLAN/WAN connectivity, and process improvement. This is a 40-hour-per-week, three-month summer internship based at the company headquarters in Strongsville, Ohio.

Analyze business strategies to support revenue growth, expense management, and risk mitigation. Extract, manipulate, and visualize data across platforms; collaborate with business partners; and present findings and recommendations to leadership and stakeholders. The intern will complete individual and group projects during a three-month, 40-hour-per-week summer internship based at headquarters in Strongsville, Ohio.

Supports technical solution analysts with implementing, configuring, maintaining, and troubleshooting third-party applications. Assists with requirements development, project planning, stakeholder communication, prioritization, documentation, and vendor partnerships. The intern helps align business needs with technology solutions, manages project tasks and deadlines, and learns systems and integrations supporting loan production.

Supports Infrastructure IT partner services, including provisioning, deployment, maintenance, upgrades, and decommissioning of laptops and peripherals. Assists with hardware and software request fulfillment, asset and inventory tracking, remote equipment control, incident troubleshooting, service-level compliance, process improvements, and end-user computing upgrades. Collaborates with system administrators, engineers, and colleagues while managing multiple tasks and priorities.

Supports the creation, enhancement, and maintenance of custom business reports and data models. Extracts, manipulates, and visualizes data using multiple platforms; collaborates with business partners to identify reporting and efficiency opportunities; and presents findings and recommendations to leadership. The intern also completes a special project during the three-month summer internship.