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As PR & Communications Manager, you'll lead Avoca's PR, communications, and social media strategies, manage industry relationships, ghost-write for co-founders, and develop crisis communication plans.

Own and scale Avoca's partnerships channel end-to-end: activate and manage partner relationships, run partner-led campaigns and events, build enablement, track partner-sourced pipeline with RevOps, convert intros into revenue-generating partnerships, coordinate cross-functionally, and represent Avoca at events with regular travel.

Lead and grow a team of Technical Account Managers to retain and expand B2B SaaS customers. Own renewal forecasting, risk management, customer health metrics, escalation handling, and cross-functional alignment with Sales, Product, Engineering, Support, and Delivery. Hire, coach, and build scalable processes, playbooks, and knowledge resources while carrying a small book of accounts.