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Own a portfolio of veterinary clinics after wellness-plan launch, serving as their primary partner and advisor. Build relationships, conduct business reviews, monitor performance, identify struggling accounts, and create turnaround plans. Drive ongoing enrollments through engagement and incentive programs while partnering with onboarding and launch teams on pricing or plan changes. The role requires proactive account management, data-informed planning, relationship building, and ownership of clinic retention and growth.

Launch Clinic Success Managers help veterinary clinics successfully introduce wellness plans. Responsibilities include aligning leadership, training clinic teams, managing launch timelines, creating enrollment marketing materials, setting goals and incentives, monitoring milestones, resolving risks, driving first-90-day enrollments, and handing clinics off to ongoing success managers. The role is in-person in Troy, Michigan, and requires confident presentations, coaching, relationship building, and comfort in a fast-paced startup environment.

Build and own Snout’s data foundation, including PostgreSQL and dbt warehouses, ingestion pipelines, dimensional models, data quality, documentation, and reliable rebuilds. Reconcile data from veterinary practice-management systems, support LLM/AI tooling, translate stakeholder needs into technical plans, and establish the foundation for a future data team and analyst.

Build and maintain data infrastructure, integrate veterinary partner systems, develop dbt models and pipelines, provide analytics modeling, testing, reporting, and deliver actionable insights to customers and internal teams.

Lead Snout's accounting function: own the general ledger and monthly close, build GAAP revenue recognition for membership plans, manage the company's first audit, prepare lender reporting and covenant deliverables, coordinate tax cleanup, design cash/payment controls, and transition from outsourced accounting to an in-house finance operation.

The Principal Software Engineer at Snout will define architectural direction, build features across the stack, and enhance team effectiveness, ensuring quality and performance.

The Head of Marketing will lead marketing campaigns targeting both veterinarians and pet owners, leveraging data-driven strategies to build brand visibility and drive growth.

This role involves addressing customer inquiries across various channels, resolving issues, preventing churn, documenting cases, and collaborating with teams to enhance service workflows.

As a Senior Software Engineer, you'll develop and enhance the Snout web platform, collaborate with teams, and lead technical projects while ensuring performance and reliability.