Top Tech Jobs & Startup Jobs

Leads brand strategy and execution to drive growth, revenue, customer engagement, and brand consistency. Manages product pipeline planning, launches, marketing campaigns, talent relationships, creative approvals, website merchandising, promotions, market research, and cross-functional initiatives. Collaborates with creative, product, operations, SEO, sales, customer experience, retail, PR, social, and acquisition teams while monitoring KPIs such as ROI, conversion rate, average order value, lifetime value, and customer acquisition cost.

Maintain and publish weekly contact-center schedules, align short-term forecasts to volume, update agent/team records, produce WFM performance reports, manage shift bids, analyze time-off allotments, support WFM coordinators, and liaise with supervisors and leadership to ensure coverage and staffing accuracy.

Supports daily customer care operations across phone, email, and chat channels. Oversees supervisors, coaches teams, monitors KPIs, manages escalations, implements process improvements, assesses training needs, supports hiring, presents performance reports, and ensures timekeeping, quality, privacy, and accountability standards. Partners with Training, QA, Workforce Management, and other teams while promoting AI productivity tools and departmental goals.

Manages onsite office and production studio operations, including workplace services, employee inquiries, vendors, supplies, facilities coordination, hospitality, guest and talent arrivals, catering, events, meetings, and studio activities. Maintains organized, welcoming spaces and documentation while partnering with People, Production, IT, Facilities, and external vendors to resolve issues and improve employee, guest, and studio experiences.

Leads omni-channel shopper marketing, retail media, merchandising, influencer, and promotional programs across major national retail accounts. Partners with sales teams on joint business planning, line reviews, budgets exceeding $1 million, and trade ROI optimization. Advises on digital advertising, content optimization, retailer media tactics, and influencer campaigns. Manages agencies and vendors, supports product launches, and mentors retail marketing team members.

Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.

Edit and export short- and long-form marketing videos for social, retail, and digital platforms. Create multiple variations and mashup ads from existing footage, shoot iPhone content, analyze performance data, and recommend creative improvements. Collaborate with producers, offer managers, and creative directors to optimize advertisements, manage deadlines, and strengthen brand storytelling and visual quality across content.

Lead execution of production design across set decoration, props, wardrobe and physical on-camera elements for studio and on-location shoots. Create mood boards and set renderings, source/build/dress sets, manage inventories, assist budgeting and vendor coordination, and help establish art department systems for a growing production studio.

Owns income tax provision, compliance, and reporting for a multi-entity company. Prepares/reviews ASC 740 provisions and SEC disclosures, manages federal/state/local/international tax filings and outside advisors, maintains tax controls (SOX 404), responds to audits, oversees transfer pricing, supports M&A tax matters, and identifies tax planning and process improvement opportunities.

Lead and scale helpdesk operations: provide tier 2/3 support, troubleshoot endpoints and collaboration platforms, own SLAs/KPIs, develop SOPs and runbooks, recruit and manage technicians, and drive process improvement with occasional on-site and domestic travel.