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Develop and maintain client relationships to sell and support treasury/cash management products, drive fee revenue, train and engage associates, lead merchant services, prepare proposals/agreements, ensure compliance, and participate in sales planning and community outreach.

Develop and manage relationships with commercial clients to sell and support treasury management products. Drive fee revenue, create sales plans, train referral partners, prepare proposals, and ensure compliance while providing ongoing customer service and product innovation support.

Design, develop, and maintain ServiceNow applications, workflows, and integrations across modules. Collaborate in Agile teams, perform code reviews and testing (including ATF), support CI/CD and platform upgrades, troubleshoot production issues, document solutions, and mentor junior developers while following security and compliance standards.

Perform independent commercial credit underwriting including cash flow, collateral, industry and management analysis. Prepare credit write-ups, recommend risk grades, develop loan structures and covenants, assist lenders with portfolio management, reviews, appraisals, loan documentation, and customer interactions. Train junior analysts and support regulatory exam and reporting activities.

Manage the CRM platform’s administration, configuration, maintenance, customization, integrations, upgrades, data quality, reporting, user access, and troubleshooting. Partner with business stakeholders to gather requirements and deliver tailored CRM solutions, support customer 360 initiatives, and coordinate training. Ensure compliance with banking risk-management policies and provide consistent user support.

Manage commercial loan origination and portfolio: identify leads, evaluate and structure loans, prepare credit submissions, review loan and closing documentation, monitor construction loans, handle renewals/modifications and collections, track covenants, ensure compliance, and escalate complex matters to senior lenders or managers.

Support commercial lending operations by assisting with loan structuring, credit analysis, documentation, appraisal ordering, portfolio reviews, covenants, collateral monitoring, delinquencies, and customer servicing. Coordinate with legal, relationship managers, and internal examiners, and ensure compliance with bank policies and reporting.

Lead end-to-end UX strategy for digital banking (web, mobile, omnichannel). Design user flows, wireframes, prototypes, and design systems; run research and usability testing; align experiences across branch, contact center, and marketing; ensure accessibility, security, compliance; track KPIs and collaborate with product, analytics, IT, and vendors.

The Wealth Management Advisor administers trust accounts, develops client relationships, ensures compliance, and provides financial guidance, while maintaining high service standards.

This position is designated for use only under the direction of the PRK HR department.