IS Lending Product System Analyst

Posted 9 Hours Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Mid level
Fintech • Software • Financial Services
The Role
Analyzes and documents lending-system requirements, translates business needs into technical specifications, configures enhancements, and supports loan origination, servicing, underwriting, and compliance systems. Troubleshoots incidents, performs root-cause analysis, supports implementations and integrations, develops test plans and dashboards, assists with UAT, and ensures data integrity, regulatory compliance, performance, and security. The role includes on-call support and occasional evening or weekend work for upgrades and fixes.
Summary Generated by Built In

*This role is not eligible for sponsorship*

RESPONSIBILITIES   #Ll-Hybrid 

  • Analyze and document requirements for lending products, collaborating with business stakeholders to gather functional and technical requirements.
  • Translate business needs into detailed technical specifications for development.
  • Design and configure system enhancements to support lending operations, including loan origination, servicing, underwriting, and compliance.
  • Provide ongoing support and maintenance for lending systems, troubleshooting issues, and resolving incidents.
  • Conduct root-cause analysist on system issues and recommend solutions to prevent recurrence.
  • Ensure systems are operating efficiently, meeting performance standards, and complying with regulatory requirements.
  • Lead or contribute to projects aimed at improving lending systems, including new implementations, upgrades, and integrations with third-party solutions.
  • Collaborate with cross-functional teams, including IT, business operations, compliance, and risk management, to ensure successful project delivery.
  • Create test plans and assist with conducting user acceptance testing (UAT) for a successful deployment of new features or system changes.
  • Ensure the accuracy and integrity of lending data within the systems, providing data analysis and reporting support as needed.
  • Develop reports and dashboards that provide insight into loan portfolios, performance metrics, and system usage.
  • Ensure lending systems are compliant with industry regulations and internal security policies.
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
  • Deliver a consistent, high level of service within our Serving More standards.
  • Other duties as assigned.

    EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

    • High School diploma or equivalent required
    • Bachelor's in computer science or business administration preferred
    • 2-4 years' experience in IT required, with knowledge of lending processes and/or solutions.

    TRAVEL REQUIREMENTS AND OTHER INFORMATION

    Minimal travel is expected. 

    Position can require evening and weekend work to oversee upgrades and/or fixes. Position has an on-call schedule arrangement.

    This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.  

    Flexible Work Arrangement: 3 days (M, T, W) on-site in Newark, Ohio.

    Qualifications Education Required High School or better. Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Skills Required

    • High school diploma or equivalent
    • Bachelor's degree in computer science or business administration
    • 2-4 years of experience in IT
    • Knowledge of lending processes and/or lending solutions
    • Ability to work on-site three days per week in Newark, Ohio
    • Ability to participate in an on-call schedule and occasional evening or weekend work

    Park National Bank Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Park National Bank and has not been reviewed or approved by Park National Bank.

    • Retirement Support — A two-track retirement program combines an employer-funded pension with a matched stock ownership plan, an uncommon design that enhances long-term security. Plan materials highlight employer-paid pension credits alongside matching contributions to the KSOP.
    • Healthcare Strength — Health coverage offers multiple medical options with the employer bearing most premium costs, plus dental and vision, and preventive care fully covered. This breadth positions core health benefits as a meaningful component of total rewards.
    • Leave & Time Off Breadth — Paid time off includes vacation that scales with service, a robust holiday schedule, and paid leaves for childbirth, parental caregiving, and military duty. Long-term disability coverage is included for full-time associates.

    Park National Bank Insights

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    The Company
    HQ: Newark, Ohio
    1,270 Employees
    Year Founded: 1908

    What We Do

    Banking is about relationships more than money. We’re a family of successful community banking teams led by strong, local leadership. We connect the convenience and resources of a national bank with hands-on, personalized service. Our commitment to serving with integrity and reliability has led to relationships that last generations. Our size and strength give customers flexible, banking options and convenience with extensive branch and ATM coverage. A wide variety of secure digital services help people manage their money anytime, anywhere. We want customers to bank the way they want and benefit from accounts that work for them. Whether it’s a home or vehicle loan, business loan or line of credit, our customer’s financial goals are our priority. At our core, we’re a community bank. From personal connections to large-scale partnerships, we work hand-in-hand to positively impact our communities, one customer at a time. THE ASSOCIATE EXPERIENCE: At Park, banking is about more than money, and your job is more than the work you do. Experience a career that ignites your passion to serve, unlocks your potential to grow and fuels the life you want to build for yourself and those you love. This is the official page for Park National Bank, headquartered in Newark, OH. Member FDIC. Equal Housing Lender

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