Top Tech Jobs & Startup Jobs

Lead the vision and roadmap for Acuity's multi-org CRM platform, translate business priorities into scalable solutions, drive integrations, data governance, analytics enablement, stakeholder alignment, and manage the product backlog to increase adoption and measurable value.

Designs, implements, and supports enterprise infrastructure platforms centered on OpenShift, Kubernetes, GitOps, and container technologies. Responsibilities include cluster lifecycle management, CI/CD, virtualization, storage, monitoring, automation, security, backups, disaster recovery, troubleshooting, system upgrades, documentation, and incident response. The role collaborates cross-functionally, mentors junior engineers, supports continuous improvement, and participates in on-call activities and after-hours changes when needed.

Support maintenance, monitoring, and enhancement of commercial and personal lines insurance products. Draft and coordinate forms, endorsements, rates, and rules; prepare and submit filings and statistical reports; manage ISO reporting; implement regulatory changes; monitor industry trends; provide cross-functional guidance to ensure products remain competitive and compliant.

Manage and execute Acuity's Voice of Customer programs: build and field Qualtrics surveys, maintain feedback workflows and platforms, collect and organize customer/agent feedback, update VOC dashboards/reports, and prepare summaries for stakeholders while supporting program administration.

Design, build, and maintain software applications; collaborate with engineers, analysts, and stakeholders; resolve bugs and production issues; write scalable, testable code; perform testing and debugging; produce technical documentation; mentor peers; participate in on-call rotation; leverage the team's data ecosystem to inform application design and improvements.

Support data analytics and visualization by conducting research, collecting data, applying mathematical models, algorithms, and machine learning techniques, and summarizing findings accurately. Collaborate with team members, follow department procedures, and learn actuarial methodologies, company operations, and computer systems. The intern must demonstrate strong mathematical, analytical, problem-solving, communication, teamwork, and independent work skills while pursuing an undergraduate degree in mathematics, actuarial science, or a related field.

Conduct telephone premium audits for workers’ compensation, general liability, and commercial auto policies. Update audit worksheets, determine classifications and exposures, resolve disputes, approve revisions within authority, and answer questions from underwriters, agents, and customers. Manage assignments efficiently while meeting quality and productivity standards, maintain audit expertise through training, and provide professional customer service. This is a remote role with an onsite requirement twice annually.

Designs, deploys, integrates, monitors, maintains, and troubleshoots storage and IT infrastructure, including SAN, NAS, object storage, VMware, networking, backups, and disaster recovery systems. Implements automation, security controls, patches, and system upgrades while maintaining documentation and compliance. Collaborates with cross-functional teams, participates in incident response and recovery planning, supports system rollouts, and mentors junior engineers. Requires occasional after-hours work and on-call availability for critical incidents.

Supports corporate governance, regulatory compliance, and legal operations by maintaining records, inventories, filings, and compliance tracking tools. Assists with contracts, regulatory inquiries, subpoena responses, legal research, internal investigations, complaints monitoring, and corrective-action documentation. Collaborates with internal departments to resolve legal and regulatory matters and ensure timely compliance.

Manage Acuity’s personal or package insurance product lines, overseeing product strategy, roadmaps, market performance, growth, and profitability. Analyze competitive, customer, pricing, and industry data to identify product opportunities and enhancements. Collaborate with underwriting, distribution, actuarial, communications, and other stakeholders to execute strategies, align goals, and deliver insights to business leaders. Present performance updates and support sustainable competitive advantage.