Top Tech Jobs & Startup Jobs

Own Felix's end-to-end chargeback strategy, build representment playbooks and SOPs, measure and improve win rates via analytics, translate network/regulatory rules into operations, partner cross-functionally with Fraud, Product, and vendors, and mentor junior dispute processors.

Own Felix's end-to-end chargeback strategy across acquiring and issuing sides. Define representment strategy, build playbooks/SOPs, measure win rates and exposure, partner with Analytics/Product/Operations, track network/regulatory rules, and represent Felix with processors and issuing partners. Mentor junior team members and design scalable processes and AI-driven efficiency solutions.

Lead the design and scaling of a unified fraud and risk platform. Define product roadmap, run data analysis and A/B tests, collaborate with engineers and data scientists to build real-time fraud detection, manage stakeholders, and balance customer experience with effective risk mitigation.

Lead and operate Felix's US financial infrastructure and partner ecosystem. Architect banking and payment processor relationships, manage stablecoin and custody partners, translate product needs into partner SLAs, negotiate commercial terms, source vendors for credit products, and build a Partnerships function including playbooks and hiring 2-3 managers.

Lead design and scaling of a unified fraud and risk platform. Define product strategy, own fraud metrics, run SQL-driven analysis and A/B tests, and partner with engineers and data teams to build real-time detection, identity verification, and transaction monitoring. Balance customer experience with risk mitigation and communicate impact to executives, legal, and partners.

Lead and mentor an AI engineering squad to design scalable AI architectures and deliver performant solutions. Partner with Product to prioritize roadmap, track metrics (usability, conversion, retention, F1), optimize development processes, drive technical decisions, and produce documentation to support long-term success.

Own the identity and account platform covering onboarding, verification, authentication, account lifecycle, and security. Define identity flows, data schemas, KPIs, and roadmap. Lead cross-functional alignment with Engineering, Design, Fraud, and Compliance. Drive AI-enabled identity innovations and communicate strategy to stakeholders and executives.

Own the identity and account platform including onboarding, verification, authentication, data schemas, and cross-team identity experience. Drive product vision, roadmap, KPIs, and AI-driven identity innovations while aligning Engineering, Design, Fraud, and Compliance for secure, scalable identity solutions.

Leads product strategy and operations for consumer lending, partnering with the Head of Consumer Lending to align squads, manage roadmaps and OKRs, optimize product processes, and improve lending funnel conversion, adoption, retention, and delivery. The role coordinates Product, Engineering, Risk, Data, Legal, and Compliance teams while establishing experimentation, feedback, and go-to-market frameworks in a high-growth fintech environment.

Own the multi-year strategy for Felix’s reusable lending platform, including sponsor-bank integrations, loan management, underwriting, servicing, and money movement. Make build-versus-buy and reusable-versus-custom decisions, establish platform processes, and lead cross-functional initiatives across engineering, risk, compliance, finance, and external partners. The role requires deep understanding of financial system integrations, regulated environments, architectural trade-offs, and 0-to-1 product development, with responsibility to build a team as the platform scales.