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The Technical Account Specialist provides technical support, builds client relationships, manages service tickets, and ensures customer satisfaction with software solutions in healthcare.

The VP of Engineering will oversee software development and QA teams, drive engineering initiatives, and align product vision with company goals.

The Mid-Market Account Executive drives sales for Fire/EMS agencies across multiple states, managing full-cycle sales, building relationships, and achieving sales quotas.

Lead complex, time-bound client implementation projects from initiation through deployment. Develop schedules, manage resources, mitigate risks, coordinate data initiatives, drive product rollouts/deprecations, mentor colleagues, and maintain project documentation while ensuring strong client adoption and outcomes.

The Support Specialist will provide customer support for ImageTrend software solutions, addressing issues, maintaining client communication, and collaborating with internal teams to ensure resolution. Responsibilities include troubleshooting product questions and participating in projects as assigned.

The Director, Software Engineering will lead a technical team to manage software development processes, enhance products, and foster team growth while collaborating cross-functionally.

The Senior Manager, PMO oversees the project management function, ensuring timely delivery of technology projects, optimizing resources, and fostering accountability in project teams.

The Research Intern will assist the research team in analyzing data, conducting literature reviews, and developing a research abstract for conference submission.

The Contracts Administrator reviews complex SaaS contracts, negotiates terms, and ensures compliance while supporting internal teams and clients. Responsibilities include contract risk analysis, relationship management, and maintaining documentation accuracy.

The Technical Writing Intern will create and maintain documentation for ImageTrend products, focusing on user knowledgebase articles using technical writing tools and collaborating with subject matter experts.