Top Tech Jobs & Startup Jobs

Own the strategic vision, roadmap, commercialization, and business outcomes for the Unified Analytics product area. Lead and develop Product Owners, drive continuous discovery, establish product governance, and partner with Engineering, UX, customers, and go-to-market teams. Translate customer and market insights into prioritized product investments, scalable solutions, and measurable growth in revenue, retention, adoption, and market expansion.

Designs, implements, and supports AI assistants, agents, automations, retrieval-based solutions, and enterprise application enhancements. Partners with stakeholders to identify AI opportunities, translate requirements into solution designs, test and monitor deployments, optimize prompts and knowledge sources, and measure outcomes. Supports enterprise application administration, integrations, access controls, governance, troubleshooting, documentation, and responsible AI practices while collaborating with business, security, compliance, vendors, and IT teams.

Manage client implementation projects end-to-end: plan, schedule, track performance, manage resources, run product rollouts and transitions, design risk mitigation, maintain documentation, coordinate with Data Specialists on data quality/compliance, and travel to customer or company events as needed (up to 10%).

Provide first-line application support for ImageTrend products: troubleshoot issues via phone/email/chat, track and escalate tickets within SLAs, communicate updates to customers, collaborate with cross-functional teams, test/duplicate reported problems, and attend occasional travel for events or onboarding.

Deliver and coordinate technical customer implementations and integrations for ImageTrend solutions. Manage implementation schedules, document requirements and progress, provide onsite and virtual training, maintain client relationships, hand off to Support, and contribute to documentation and departmental processes. Collaborate with cross-functional teams and attend industry events as needed. Travel up to 10%.

Leads multiple complex technical programs and strategic initiatives across engineering, product, QA, DevOps, security, architecture, and business teams. Develops roadmaps, governance processes, delivery plans, KPIs, executive reporting, and risk-management frameworks. Coordinates dependencies, resources, releases, and stakeholder communications throughout the SDLC. Champions Agile practices, continuous improvement, and operational excellence while translating technical issues into business recommendations. The role is fully remote in the U.S. and requires travel of up to 10%.

Manage a large portfolio of customers to drive retention, renewals, adoption, and expansion. Forecast customer health and revenue, collaborate cross-functionally, escalate client needs, and support professional services. Proactively generate upsell pipeline, maintain CRM hygiene, attend meetings and events, and travel to client or regional meetings as needed.

Lead ImageTrend's federal market strategy and drive revenue growth across federal agencies by managing full sales lifecycle for enterprise SaaS. Build executive relationships, navigate federal procurement, pursue multi-year opportunities, coordinate cross-functional proposal and contracting efforts, and provide market intelligence to influence product and go-to-market strategy.