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The Enterprise AI Lead will manage relationships with clients, develop commercial strategies, drive initiatives across teams, and present to executives, requiring strong communication and problem-solving skills.

Own product-line P&Ls, lead forecasting, budgeting, and financial modeling. Partner with GMs and product leaders to guide capital allocation, pricing, and strategic decisions. Improve reporting, dashboards, and processes to scale finance operations.

The Program Manager oversees quality programs, develops automated solutions, manages a team of quality specialists, and ensures high-quality human data deliverables.

Own and scale annotation workflows and integrations for enterprise AI data projects. Scope technical solutions during pre-sales, lead customer implementations, configure annotation tooling, and translate recurring customer needs into product requirements and integration roadmaps.

Own end-to-end data delivery and operations for RL training environments: scope projects, manage distributed contributor teams, meet throughput and quality targets, partner with engineers to unblock pipelines, drive process improvements, and deliver high-pressure client requests on tight timelines.

Run end-to-end interview operations for Deeptune: scheduling, candidate experience, Ashby data integrity, on-site and event logistics, reporting, and automations to reduce repetitive work.

Own full-cycle recruiting for Deeptune and adjacent teams: source through close, partner with hiring managers to define roles, build top-of-funnel, coach interviewers, operationalize hiring systems and metrics (Ashby), drive fast, high-quality hiring, and represent Mercor externally.

Own the expert feedback loop, convert support signal into product requirements, maintain data and tooling for expert experience, enable experiments, and run Talent Success operations supporting distributed account-aligned specialists.

As an Engineering Manager, you will lead teams to build and scale products and infrastructure that impact Mercor's core marketplace, managing systems from growth to trust and fulfillment while fostering a high-performing team culture.

Lead IT operations for identity, endpoint, and infrastructure systems: triage Tier 2/3 incidents, manage Apple devices at scale, perform root-cause analysis, build runbooks and automations, map dependencies for SSO/MDM changes, mentor hires, and participate in on-call rotation while collaborating with Security, Engineering, and People Ops.