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Provides remote technical support for deployed AI-powered robotic systems, diagnosing hardware, software, networking, and integration issues. Owns customer incidents, performs root cause analysis, develops support tools and documentation, supports updates and deployments, and collaborates with engineering and deployment teams. Participates in on-call coverage and travels internationally for onboarding and periodically across North America.

Design and prototype mechanical systems and components for AI-driven robots. Create 3D models and fabrication drawings, run simulations and tests, iterate through hands-on prototyping, coordinate with vendors, and ensure integration with electrical and software systems. Travel ~25% for site visits.

Human Resources Specialist role sponsored through an H-1B Labor Condition Application. The position is based in San Francisco, California, and Charlestown, Massachusetts, with employment scheduled from October 19, 2026, through October 18, 2029. The posting does not provide specific responsibilities or qualifications.

Operate robotic systems through teleoperation interfaces, train and evaluate operators, establish QA and data-quality standards, maintain SOPs and operational tracking systems, and bridge operator feedback with engineering teams. The role investigates errors and system inconsistencies, supports data collection pipeline improvements, and translates technical guidance into practical workflows. Hands-on teleoperation is a core responsibility, with increasing ownership as the organization scales.

Lead product lifecycle for an embodied AI robotics product, owning roadmap, AI/model criteria, field deployments, KPIs, and cross-functional execution between R&D, engineering, and customers to scale autonomous systems across production sites.

The Sales Manager will drive enterprise sales growth, build customer relationships, and manage complex sales cycles in automation and robotics.