Support and improve Azure infrastructure, Azure DevOps CI/CD pipelines, .NET application deployments, monitoring, observability, and production environments. Provision infrastructure with Terraform, manage Azure security and services, troubleshoot incidents and performance issues, maintain databases and data services, and develop dashboards, alerts, and health checks. Collaborate with software engineers to improve reliability, scalability, deployment processes, and operational practices.

Lead marketing technology strategy for customers by translating business objectives into campaigns and actionable plans. Design, execute, test, and optimize marketing campaigns; analyze performance metrics; provide strategic recommendations; manage project execution; and deliver customer training and onboarding. Advise clients on Microsoft Dynamics CRM, marketing technologies, technical implementation, security standards, email deliverability, and integrations while adapting to evolving platform and customer needs.

Own demand generation for the launch of an AI-native SaaS marketing automation platform. Drive self-serve trial signups and inside-sales MQLs through content, SEO, paid acquisition, lifecycle nurture, and launch campaigns. Manage demand generation agencies, build website and funnel assets, and optimize reporting across signup volume, costs, conversion, and lead quality. The role requires building full-funnel programs from scratch and meeting pipeline targets ahead of the 2027 revenue launch.