Manage customer onboarding and activation processes, ensuring customers achieve measurable wins quickly. Design a scalable onboarding program leveraging AI to enhance efficiency.

As an Implementation Consultant, you will manage customer onboarding and activation, optimize processes using AI, and ensure seamless integration to enhance customer experience.

Own front-line customer support across chat, email and video; diagnose and resolve complex technical issues; escalate sparingly; identify patterns to improve processes and knowledge base; collaborate cross-functionally and help scale support tooling and workflows.