Top Tech Jobs & Startup Jobs

Own the complete sales cycle for SMB, mid-market, or enterprise accounts, including prospecting, outreach, pipeline management, relationship development, negotiation, and closing. The role requires adapting sales strategies to different deal sizes, exceeding quotas, and collaborating cross-functionally to secure high-impact SaaS deals. This is a remote position with a consultative, relationship-driven focus.

Own approximately 20 enterprise accounts and drive renewals, expansions, cross-sells, and upsells. Manage customer relationships from onboarding through renewal, lead executive business reviews and commercial negotiations, forecast revenue using CRM data, and collaborate with Product, Engineering, and Engagement Management to increase adoption and demonstrate measurable customer value.

Own end-to-end customer relationships for Ads Studio beta accounts: onboarding, pixel implementation, bidding and campaign setup, reporting, account health monitoring, and translating customer needs into product requirements while building repeatable playbooks.

Leads and builds Profound’s San Francisco solutions consulting team. Responsibilities include hiring and coaching consultants, supporting strategic enterprise deals, overseeing discovery, demos, POCs, and technical evaluations, developing repeatable sales playbooks and tools, maintaining technical deal visibility, partnering with Sales, Product, and Engineering, and translating customer needs into measurable business value. The role requires strong SaaS pre-sales leadership, technical fluency in APIs, data models, integrations, BI, analytics, and AI-driven search experiences.

Provide technical customer support by triaging tickets, investigating logs, reproducing bugs, writing queries, and escalating issues to Engineering. Maintain SLAs, participate in on-call coverage, create runbooks and knowledge-base content, support integrations, communicate during incidents, and identify recurring customer pain. Partner with Engineering, Product, Customer Success, and Account Management while improving AI-assisted support tooling.

Leads and develops a team of Engagement Managers serving scaled enterprise, SMB, and mid-market customers. Owns retention, adoption, expansion, and customer health metrics while designing scalable engagement playbooks, lifecycle automation, intervention strategies, and operational processes. Partners with Sales, Account Management, Product, Engineering, and Data to improve customer outcomes and influence product roadmaps. Recruits and coaches talent and drives AI-enabled, data-informed customer success programs.

Leads and develops a high-performing SDR team responsible for prospecting, booking meetings, and exceeding pipeline goals. Owns top-of-funnel metrics, pipeline quality, and influenced revenue while recruiting, onboarding, coaching, and retaining SDR talent. Partners with Marketing, Sales, GTM Operations, and Enablement on campaigns and events. Orchestrates personalized outbound campaigns and uses data-driven analysis, AI, and experimentation to improve sales development effectiveness.

Partner with sales, product, and customer success teams to build financially grounded business cases for enterprise customers. Develop ROI, TCO, payback, NPV, and value-realization models; facilitate discovery with executive stakeholders; translate operational improvements into financial outcomes; present recommendations to senior leaders; address budget objections; and improve reusable value-selling methodologies, benchmarks, calculators, and tools.

Leads and develops senior Engagement Managers overseeing complex enterprise customer relationships. Owns retention, adoption, and expansion metrics; establishes engagement playbooks; manages escalations and executive stakeholder relationships; coaches teams on strategic business reviews; collaborates with Sales, Account Management, Product, and Engineering; influences product priorities; and recruits talent while building expertise in AI search.

Partner across teams to build financial models, drive strategic analyses on pricing, investment, and growth, support international expansion, and lead high-impact ad hoc projects to inform business decisions.