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Directs marketing and sales for independent living residences, including occupancy development, annual marketing planning, advertising, referrals, events, lead generation, budgeting, and direct sales. Manages sales and marketing staff, monitors performance against goals, oversees prospect follow-up, maintains CRM records, prepares reports, and collaborates with executive leadership. The role may require evening, weekend, and holiday work.

Supports finance operations through resident billing, accounts receivable, collections, cash deposits, file auditing, census management, and billing data entry. Handles resident inquiries, move-outs, entrance fee refunds, month-end support, G/L reporting, correspondence, regulatory processes, and budget assistance while safeguarding confidential financial information.

Directs marketing and sales for independent living residences, including annual planning, advertising, referral development, events, lead generation, occupancy development, budgeting, CRM tracking, prospect follow-up, reporting, and supervision of sales and marketing staff. The role requires meeting sales goals, coordinating with senior leadership, and supporting community business needs, including occasional evenings, weekends, and holidays.

Develop and deliver enterprise-wide internal communications supporting HR initiatives, employee engagement, company culture, and organizational priorities. Responsibilities include writing and editing content, administering the intranet, managing communication calendars, supporting events and town halls, partnering with leaders, measuring engagement effectiveness, coordinating recognition submissions, and leveraging digital and AI tools to improve communication processes.