Accounting Office Coordinator (Resident Billing & Accounts Receivable)
Compensation: $22/hr - $25/hr, based on experience.
Join our team as an Accounting Office Coordinator, where you will support our finance department by handling accounts receivable, billing, resident profiles, and census management. Use your exceptional customer service skills to address residents' account inquiries and issues efficiently.
How you will make an impact
- Provide customer service to residents as the primary contact for community accounts receivable and billing.
- Handle day-to-day resident billing inquiries and collaborate with other departments to resolve sensitive or confidential billing issues.
- Process monthly resident statements and manage cash deposits.
- Manage accounts receivable and collection efforts
- Manage and maintain all resident files, including auditing new resident files using an audit checklist.
- Perform data entry for admission information and update resident profiles in census/billing software as needed.
- Perform data entry for entrance fee contract agreements in software
- Maintain and update the daily census and conduct research to ensure the accuracy of census data.
- Manage resident move-out and entrance fee refund administration
- Assist with regulatory and annual processes
- Support the Finance Department with month end, special projects, including generating G/L reports, analyzing G/L details, composing and sending letters to residents and assisting with the budget process.
The ideal candidate will have:
- Associate degree in Accounting, Finance, Business Administration, OR minimum 3 years of accounting, accounts receivable, billing, or bookkeeping experience.
- Strong Microsoft Excel skills.
- Strong time management and organizational skills
- Proficiency in Microsoft Office and strong computer skills
- Experience with billing software systems.
- Strong attention to detail and organizational skills.
- Excellent customer service and communication abilities.
- Ability to manage confidential financial information.
- Experience with census management software/tools is a plus
Skills Required
- Associate degree in Accounting, Finance, or Business Administration, or at least three years of accounting, accounts receivable, billing, or bookkeeping experience
- Strong Microsoft Excel skills
- Strong time management and organizational skills
- Proficiency in Microsoft Office and strong computer skills
- Experience with billing software systems
- Strong attention to detail
- Excellent customer service and communication abilities
- Ability to manage confidential financial information
- Experience with census management software or tools
Vi Living Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vi Living and has not been reviewed or approved by Vi Living.
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Healthcare Strength — Medical, dental, and vision coverage is complemented by optional protections such as life, disability, accident/critical illness, and hospital indemnity, plus access to mental‑health resources. Coverage typically begins the first day of the month after hire, reinforcing strong baseline healthcare support.
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Leave & Time Off Breadth — PTO, paid holidays, sick time where applicable, bereavement, jury duty, parental bonding, and caregiving leave create a broad time‑off portfolio. Some locations add paid volunteer time and anniversary holidays, extending flexibility for time away.
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Retirement Support — A 401(k) with company match anchors retirement readiness, supported by tools like FSAs and commuter benefits that aid overall financial planning. Access to a credit union and early wage access provide additional day‑to‑day financial support within the total rewards mix.
Vi Living Insights
What We Do
Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults. Our goal is for our residents to continually experience the finest in senior living. Throughout Vi’s history, we have maintained our commitment to not only help seniors live independent lives on their terms, but also provide a nurturing environment for our employees to build fulfilling careers of service and care. Today, we support more than 2,900 employees in our corporate and community offices who are deeply committed to the care of our residents. The future success of Vi depends on maintaining a standard of excellence in all phases of resident services and relations.
Why Work With Us
At Vi, we go beyond words; respect, equity, diversity, and inclusion are the foundations of our culture. We're devoted to fostering an environment where every employee feels a genuine sense of belonging, appreciation, and empowerment.
