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Manages sourcing, purchasing, quotations, supplier negotiations, order fulfillment, invoicing, inventory, receiving, shipping, and delivery tracking for IT products and customer projects. Coordinates with sales, engineering, suppliers, warehouse teams, and accounting while maintaining product, pricing, inventory, and order records across business systems. Supports reporting, workflow improvement, replenishment planning, returns, warranty issues, and international freight coordination.

Oversee daily office operations, including front desk coverage, visitor support, conference room scheduling, office organization, shipping and receiving, inventory and supply management, events, records, and administrative projects. Process checks and QuickBooks transactions while maintaining breakroom operations and partnering with departments to support business needs.

Build and grow a new UCaaS and voice-solutions territory across Arizona, Texas, and Florida. Develop SLED relationships, prospect and close net-new public sector accounts, manage the full consultative sales cycle, navigate RFPs and cooperative purchasing frameworks, maintain CRM forecasts, and collaborate with technical and leadership teams. The role focuses on selling UCaaS, VoIP, hosted PBX, SIP, mobility, unified communications, and CCaaS solutions to government, education, and healthcare organizations.

Manages and grows a portfolio of public-sector technology accounts by building trusted relationships, driving retention, identifying expansion opportunities, and coordinating successful service delivery. Conducts business reviews, monitors customer health, supports renewals, develops account plans, prepares quotes and proposals, and collaborates with sales, engineering, project management, support, and vendors. Maintains CRM records and shares customer insights to improve offerings.

Generate and qualify outbound and inbound leads for the telecom division, conduct prospecting via calls, email and social, maintain CRM pipeline, set meetings for Account Executives, meet activity targets, and collaborate with sales/marketing to drive qualified opportunities.

The Network Engineer will support network and communication systems for education, government, and healthcare clients, focusing on troubleshooting, project support, and customer collaboration.

Senior Network Engineer (L2/L3) responsible for advanced troubleshooting, designing and implementing LAN/WAN/Wi‑Fi/firewall/routing/switching solutions, supporting UCaaS/VoIP, leading projects, enabling pre-sales, performing after-hours maintenance, and maintaining documentation and platform reliability.