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The role involves consulting with customers on CCaaS solutions, creating demos, leading discovery sessions, and architecting solutions using AWS products to enhance customer experiences in contact centers.

The Application Developer will design, configure, and implement solutions for Amazon Connect while collaborating with a team on integrations and customer requirements.

The Software QA Analyst tests and validates IVR applications and customer engagement software, ensuring quality and functionality through testing and defect reporting.

The Network Engineer will design, implement, and manage enterprise network infrastructure, troubleshoot issues across various network devices, and document network architecture.

The AWS Solutions Engineer will design, configure, and implement contact center solutions while collaborating with internal and external teams and resolving issues.

The Entry Level Software Engineer will develop full-stack applications and collaborate with teams, enhancing skills in a supportive environment.