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Processes customer orders across multiple channels, manages pricing and margins, coordinates non-stock procurement and logistics, handles payments, recommends product alternatives, and resolves escalated service issues. Maintains transaction records, provides advanced pricing guidance, and mentors junior associates. The role exercises independent judgment, supports process improvements, and contributes to associate development. Overnight travel is typically required less than 10% of the time.

Deliver and continuously improve instructor-led training for newly hired Account Managers, develop curriculum and learning activities, teach construction product knowledge and consultative sales skills, facilitate classroom sessions, and support program execution and trainee development.

Drives technical product sales across a designated territory by engaging architects, engineers, consultants, specifiers, and DOTs. Promotes product specifications, delivers technical presentations and training, advises customers on product selection and compliance, monitors construction and competitor trends, supports launches, and maintains CRM records. Collaborates with Marketing, Inventory Planning, and R&D to improve product positioning and adoption. Requires frequent overnight travel and an acceptable motor vehicle record.

Participates in a 12–18 month rotational leadership program covering warehouse operations, customer service, management, business systems, and branch processes. Receives on-the-job training, mentoring, leadership development, and systems training while building skills for future operations leadership. Completes a capstone project and presents it to company leadership. Relocation may be required after program completion.

Operations Leader Trainees complete a 12–18 month rotational program covering warehouse operations, customer service, management, business systems, and branch processes. They receive leadership and operations training, collaborate with customers and teams, complete a capstone project, and receive mentorship from regional advocates and process coaches. The program prepares participants for future operations leadership opportunities and may require relocation after completion.

Operations Leader Trainees complete a 12–18 month rotational program covering warehouse operations, customer service, management, business systems, and leadership development. They receive mentoring, job shadowing, and tailored training while building team leadership and customer partnership skills. Trainees complete a capstone project, interact with senior leadership, and may relocate after completing the program.

Manages post-sale launches and continuous improvement for on-site technical solutions. Oversees installations, vendors, cross-functional coordination, KPIs, inventory reporting, customer support, training, compliance, and process optimization. Leads branch manager onboarding, coaching, workshops, and performance management while aligning branch activities with sales, operations, purchasing, and broader business initiatives.

Operations Leader Trainees complete a 12–18 month rotational development program covering warehouse operations, customer service, management, business systems, and leadership. The role includes job shadowing, tailored training, mentorship, process coaching, senior-leadership exposure, and a capstone project. Trainees build operational, team leadership, communication, and customer-partnership skills while preparing for future operations leadership opportunities. Relocation may be required after program completion.

Process orders across phone, email, text, and counter; manage pricing within guidelines; coordinate non-stock procurement and logistics; handle payments; recommend product alternatives; maintain transaction records; ensure service commitments and train junior associates.

Participates in a 6–12 month accelerated sales training program covering products, customers, vendors, pricing, systems, and selling skills. Prepares account plans, sells products and value propositions, processes customer orders, and conducts jobsite or office sales calls alongside experienced sales leaders. The role requires consistent operation of a company or personal vehicle, an acceptable motor vehicle record, strong communication, organization, independence, accountability, and a goal-oriented approach.