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Lead state and local government advocacy for Progress Residential by monitoring legislation, developing advocacy strategies, building relationships with policymakers, coordinating with internal teams and stakeholders, influencing policy outcomes, and representing the company at industry and public forums. Act as a surrogate for the VP of Government Affairs as needed.

Manually post, maintain, audit, and remove rental home listings across MLS and other platforms. Ensure listing accuracy, compliance, access instructions, and coordinate with local markets and team leads. Monitor inbox communications, perform quality control on descriptions/photos, attend trainings, and update listings for price/status changes.

The Retention Specialist coordinates lease renewals and resident engagement, ensuring excellent customer service and communication with current residents.

The Manager Mail Operations oversees mail operations, leading a team, managing vendor relationships, and ensuring efficient mail handling processes within the organization.