Demand Listing Specialist

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As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

Why join Progress?

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

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JOB SUMMARY

The Demand Listing Specialist will be directly responsible for the manual listing, maintenance, and removal of homes in assigned markets across multiple platforms.

This role is based in our Tempe, AZ office and follows a Monday–Friday schedule from 5:30 AM to 2:00 PM.

ESSENTIAL FUNCTIONS

• Post ready homes on external facing sites including the MLS(s) driving demand traffic to our homes from specific audiences

• Manage platform postings through the life of the listing; initial posting, price change(s), pending and closed

• Manage and audit home listings and ensure compliance with regional and national regulations to avoid fines

• Communicate with local market for home description discrepancies, tax ID issues, lockbox codes and home status updates

• Complete a quality control check on the property description and home photos when uploading to listing sites

• Manage home access instructions on platform postings ensuring they are available and correct for showings.

• Maintain a full understanding of the MLS Smartsheet utilized to track: MLS access information, commission amounts, time to post and MLS bylaws

• Complete daily audit of general customer care in-box for MLS communications and complete job or forward as needed

• Conduct audits for home availability status and price changes to update platform postings as needed.

• Communicate with team lead to update asking rents, increased commissions and available concession packages for homes to be posted on listing platforms

• Attend webinars/training sessions and review written material as needed to ensure thorough understanding of posting procedures and the rules and regulations for all MLS(s) utilized by Progress Residential

QUALIFICATIONS

• High School diploma or GED required (preference to BS/BA degree in business or related service experience)

• MLS experience preferred

• Detail oriented

• Strong organizational skills to work in a deadline-driven, detail-oriented environment.

• Strong data entry skills

• Able to work flexibly and productively in a fast changing, growth company

• Salesforce and Yardi experience are a plus

• Excellent oral and written communication skills

• Works independently with little supervision

What you can expect from us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.

• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.

• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.