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Processes customer orders accurately and efficiently, coordinates inventory allocation and freight, maintains ERP customer records, handles sample requests and complaints, and communicates order updates. The role resolves customer issues, follows department procedures, supports teamwork, and performs general customer service and office duties while prioritizing multiple tasks and meeting customer requirements.

Leads Azelis SHEQ/Product Stewardship and Regulatory Affairs activities across the United States and Canada. Oversees regulatory compliance, product stewardship, licensing, permitting, transportation compliance, regulatory risk, audits, product documentation, ERP master data, certifications, quality complaints, and supplier/customer support. Manages and develops the PSRA team, establishes KPIs, drives process improvements, supports commercial growth, maintains regulatory knowledge, and represents the company with agencies and industry associations. Travel of up to 20–30% is required.

Manages lubricant and metalworking fluid product portfolios, supplier relationships, pricing, and product information. Supports sales teams with opportunity management, customer projects, market intelligence, competitive insights, marketing plans, forecasting, and reporting. Improves internal processes and communicates supplier updates across commercial teams. The role requires analytical, negotiation, presentation, cross-functional collaboration, and CRM/ERP skills, with occasional travel and flexibility outside standard business hours.

Manages sales activities and customer relationships across an assigned territory. Develops sales strategies, forecasts, proposals, promotions, and market plans; identifies prospects, grows existing accounts, negotiates pricing, and resolves customer concerns. Uses Salesforce CRM to track territory intelligence and sales activity. Coordinates bids, trade shows, workshops, training events, product installations, and customer support while monitoring competitors, expenses, margins, and performance reports.

Manage sales and customer relationships across an assigned Upper Midwest and Canadian territory. Identify profitable opportunities, sell specialty chemical and food ingredient products, provide technical product expertise, develop account strategies, coordinate supplier sales calls, monitor leads and pricing, and maintain sales reports. The role requires field sales experience, customer problem-solving, effective territory management, and collaboration with internal and supplier teams.