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As a Customer Success Associate, you will assist Customer Success Managers in onboarding new clients, managing key accounts, and executing quality management reviews. Your role will involve drafting formal documentation, guiding clients on product use, collaborating with the development team, and advocating for quality improvements in the organization.

As a Technical Solutions Specialist, you will demonstrate Ketryx's Connected Application Lifecycle Management platform, addressing client needs and technical queries while collaborating with sales teams to craft solution proposals.

Ketryx is seeking former startup founders to join their Boston organization. Ideal candidates will have diverse experiences in SaaS, product development, and software engineering to help develop partnerships and enhance their innovative medical software. The role offers a chance to leverage skills in a collaborative environment while aiming to impact patient lives.