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Lead design, implementation and audit of shipboard HR policies and SOPs ensuring maritime regulation compliance. Manage HR projects (workforce planning, vessel startups, organizational change), develop employee communications, maintain HR SharePoint, oversee crew receivables, and manage benefits/vendor relationships to support the shipboard workforce and HR strategy.

Provide high-level administrative support to the VP, Revenue Management and Performance and other executives. Manage calendars, travel, meetings, expenses, vendor invoices, event coordination (town halls, ship visits), and project tasks. Create executive presentations with visuals, partner with IT for tech support, collaborate with other EAs, track budgets, and maintain confidentiality while balancing multiple priorities.

Lead a team to operationalize and optimize marketing campaigns using AJO, CDP, and Salesforce Marketing Cloud. Oversee end-to-end campaign orchestration, audience segmentation, transactional messaging, performance analysis, QC, and process improvements. Provide technical guidance, troubleshoot complex implementations, and drive martech strategy and platform innovation to improve personalization and campaign efficiency.

Lead Carnival Cruise Lines Media & Measurement function to develop audience segmentation, media planning/buying strategy, marketing measurement and investment optimization. Oversee media strategy across paid channels, manage agency partners and US media budgets, implement marketing science and testing, and present data-driven recommendations to senior leadership to maximize acquisition, revenue, and ROI.

Senior HR leader who builds and integrates enterprise talent capabilities across talent acquisition, HRBPs, HRIS, learning, talent management, offshoring, automation, and AI. Partners with executives to translate business priorities into workforce strategies, drive HR technology transformation, succession planning, organizational effectiveness, and scalable, data-driven talent solutions that improve performance and employee experience.

Lead global sourcing and contract negotiations for air, ground, and hotel; manage supplier relationships, ensure procurement policy compliance, and use Excel/Power BI analytics to optimize spend, supplier performance, and travel solutions across brands.

Lead development and execution of multi-year indirect and retail concession sourcing strategies across four North America brands. Drive $500M-$750M OPEX/CAPEX sourcing, stakeholder engagement with executive leadership, supplier relationship and performance management, negotiation and contracting, and lead a team of senior sourcing managers to deliver measurable savings, risk mitigation, and value realization.

Provide high-touch desktop and endpoint support for C-level executives, manage AV and conferencing readiness for executive meetings, coordinate SCCM/MECM deployments and endpoint lifecycle with MSP, maintain endpoint security posture, create runbooks and guidance for onsite support staff, and provide after-hours/on-call support for executive events.

Coordinate and prioritize administrative and operational tasks for Marine Operations, liaising between shore and ship teams. Manage cabin bookings, MIN and itinerary support, chart/folio budgets, travel and expense processing, meeting coordination, KPI production, and operational presentations to drive department performance.

Lead day-to-day management and coordination of the MAST project portfolio. Maintain portfolio artefacts, produce decision-ready reporting, facilitate governance and stakeholder forums, manage risks/dependencies, enable prioritization, and drive alignment and continuous improvement across initiatives to ensure successful delivery.