Top Tech Jobs & Startup Jobs

Implement SMS chat for Zoom Contact Center, design architecture, troubleshoot production issues and enhance features, focusing on technical feedback.

Lead identification, evaluation, execution, and integration of acquisitions and strategic investments in enterprise SaaS and AI. Manage end-to-end M&A processes including due diligence, deal structuring, negotiation, financial modeling (DCF, accretion/dilution, comparables), and post-acquisition integration to align product roadmaps and go-to-market motions. Create investment theses, decision memos, and drive executive alignment.

Design and implement backend features for Zoom Mail/Calendar using modern C++ and NoSQL databases, ensure data security, troubleshoot issues, and collaborate with DevOps on deployment.

The role involves architecting real-time communication interfaces, designing analytical dashboards, optimizing frontend workflows, and establishing CI/CD protocols for large-scale deployments.

As a Mass Market Solutions Engineer, you'll design communication solutions, conduct demonstrations, translate customer needs into technical solutions, and drive product innovation while collaborating across teams at Zoom.

Lead Zoom's Customer Success transformation by converting strategy into operational capability. Redesign measurement, engagement frameworks, and operating model to drive retention, adoption, and revenue growth. Run executive reviews, align cross-functional stakeholders, and implement processes, tools, and metrics to change frontline behavior and demonstrate measurable business impact.

Manage and enable regional channel partners to sell Zoom platform solutions. Build partner relationships, align with sales leaders, run demos, develop partner sales methodologies, forecast and track pipeline metrics, and work cross-functionally to drive partner-led growth. Requires frequent in-region partner engagement.

Lead revenue planning, forecasting, and pipeline analytics for Zoom's go-to-market. Design territory, capacity, quota, and compensation frameworks. Drive CRM governance, sales process improvements, and customer success operations (renewals, churn, adoption). Partner cross-functionally to operationalize pipeline generation, compensation, and AI-driven productivity improvements while delivering executive-level insights and visibility into performance and risk.

Develop and optimize AI runtimes for large language models and other AI services, focusing on performance, cost efficiency, and scalability.

The Account Executive will sell Zoom's Workplace platform to State & Local Government accounts, focusing on Voice and Contact Center solutions, while managing procurement processes and building relationships with government leaders.