Top Tech Jobs & Startup Jobs

Own Zoom’s Enterprise Infrastructure portfolio covering data sovereignty, network resilience, and cryptographic key management. Define strategy, architecture, and multi-quarter roadmaps; lead cross-functional execution; translate technical complexity for executives; engage regulated enterprise customers and partners; and drive launches, adoption, and measurable business outcomes across engineering, security, sales, and customer success.

Design, implement, and maintain automation frameworks and monitoring solutions for distributed systems. Analyze performance, lead incident response and root cause analysis, develop runbooks and SLOs, mentor team members, and drive reliability and efficiency improvements across production environments.

Support and improve Zoom's connected planning platform by triaging user issues, provisioning access, coordinating enhancements, conducting root-cause analysis, participating in UAT and data validation, creating documentation, and partnering with Finance, GTM, and People teams to drive model/report cleanup and operational improvements.

Manage end-to-end global VAT and indirect tax compliance across multiple jurisdictions, support month-end/quarter-end indirect tax accounting, assist with e-invoicing and digital tax reporting, collaborate on tax technology automation and AI-driven improvements, respond to audits, and provide tax advisory to internal and customer-facing teams.

Generate outbound pipeline through high-volume prospecting via email, phone, and LinkedIn. Research accounts, develop tailored messaging, test outreach strategies, analyze performance metrics, manage leads, and coordinate qualified handoffs with Commercial Account Executives. Maintain accurate CRM and sales engagement records while continuously improving conversion rates and owning results in a dynamic environment.

Own go-to-market strategy, positioning, messaging, launches, and sales enablement for Zoom’s workforce management, quality management, and AI Expert Assist solutions. Create customer-facing content, develop personas and ideal customer profiles, conduct market research, gather customer insights, and collaborate across product, sales, marketing, and enablement teams to drive adoption and pipeline growth in contact center markets.

Sell Zoom Workplace to K-12 and higher education accounts across Texas, leading AI and digital transformation conversations with CIOs and IT leaders. Drive consultative sales cycles including demos, proposals, negotiations, and QBRs; navigate government procurement and long public sector cycles; partner with channels to expand adoption; forecast territory performance and identify opportunities to grow revenue.

Partner with Product Managers to elicit requirements for new product launches, define functional requirements and process flows, lead UAT and post-launch monitoring, collaborate with engineering and delivery teams, manage testing and defect triage, and establish project plans while communicating status, risks, and deliverables across sales, finance, billing, and operations stakeholders.

Design, deploy, and validate production LLM-based voice agents for customers, integrating with CRMs and telephony. Tune ASR/TTS and conversational turn-taking, build evaluation frameworks, capture product gaps, and transition successful pilots to Professional Services with documentation and playbooks.

Design and scale partner marketing and prospecting programs that generate pipeline and revenue. Build repeatable frameworks, incentives, and engagement models to motivate channel partners. Track program performance, report pipeline contribution, and optimize conversion, participation, and ROI using data. Plan partner events and collaborate with channel sales, enablement, and cross-functional teams to align programs with pipeline targets and support partner execution.