Senior Product Manager, Sales Engagement

Posted Yesterday
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Seattle, WA, USA
In-Office
124K-271K Annually
Senior level
Artificial Intelligence • Information Technology • Software
The Role
Own the strategy, roadmap, and end-to-end product experience for Zoom’s Sales Engagement platform. Lead AI sequencing, multichannel outreach, engagement automation, buyer-signal workflows, and sales integrations. Partner with Engineering, Design, Sales, and Marketing to drive adoption, pipeline generation, retention, and revenue growth. The role requires deep knowledge of B2B SaaS, sales engagement, CRM, outbound prospecting, and AI-enabled automation.
Summary Generated by Built In

What You Can Expect


As a Senior Product Manager for Sales Engagement, you’ll own and scale a core component of Zoom’s Revenue OS, building on recently launched AI-powered sequencing and multichannel engagement capabilities to define the next generation of intelligent outbound sales execution. This role blends deep product ownership with a strong commercial mindset, giving you the opportunity to shape a competitive, differentiated platform that helps revenue teams identify the right prospects, personalize outreach, automate execution, and generate more qualified pipeline. You’ll work alongside a fast-moving, collaborative team at the intersection of AI innovation and real-world customer impact. This is a hybrid position that requires on-site presence two (2) days per week at our Seattle, WA office. Remote arrangements are not available for this role.


About the Team


Zoom Revenue Accelerator is building the next generation of AI-powered Revenue OS, bringing together conversational intelligence, buyer signals, sales engagement, and AI-driven automation to transform how revenue teams work. The team is fast-moving and highly collaborative, focused on turning Zoom’s unique communications platform and rich customer context into intelligent workflows that help businesses generate pipeline, improve seller performance, and grow revenue. We work at the intersection of AI innovation and real-world customer impact, with the opportunity to shape a rapidly evolving product category at global scale.


Responsibilities

  • Own the strategy, roadmap, and end-to-end product experience for Sales Engagement, including AI sequencing, multichannel outreach, and engagement automation.
  • Build intelligent workflows that leverage buyer signals, enrichment, and AI to improve prospecting and outbound execution.
  • Develop deep, competitive capabilities across email, calling, task management, sequencing, and sales workflow integrations.
  • Partner with Engineering, Design, Sales, and Marketing to deliver a compelling product and accelerate commercial traction.
  • Drive product outcomes including adoption, engagement effectiveness, pipeline generation, customer retention, and revenue growth.

What We’re Looking For


  • 5+ years of product management experience, with demonstrated ownership of B2B SaaS products from strategy through commercialization.
  • Deep familiarity with sales engagement, sales automation, CRM, or revenue technology; experience with platforms like Outreach, Salesloft, Apollo, or similar is highly desirable.
  • Strong understanding of SDR/BDR workflows, outbound prospecting, and the metrics that drive pipeline generation.
  • Experience leveraging AI to build intelligent automation and improve product development velocity.
  • Strong execution skills, customer empathy, and the ability to deliver meaningful product depth in a competitive market.


Salary Range or On Target Earnings:

$124,000.00 - $271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.


We also have a location based compensation structure;  there may be a different range for candidates in this and other locations


At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/31/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.


Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.


About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.


Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

Skills Required

  • 5+ years of product management experience
  • Experience owning B2B SaaS products from strategy through commercialization
  • Deep familiarity with sales engagement, sales automation, CRM, or revenue technology
  • Experience with platforms such as Outreach, Salesloft, Apollo, or similar
  • Strong understanding of SDR/BDR workflows and outbound prospecting
  • Understanding of metrics that drive pipeline generation
  • Experience leveraging AI to build intelligent automation and improve product development velocity
  • Strong execution skills and customer empathy

Zoom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoom and has not been reviewed or approved by Zoom.

  • Fair & Transparent Compensation — Compensation is positioned at or above market for many roles, and postings often include clear pay ranges that help set expectations. Market standing among similar-size tech firms reinforces the perception of strong total rewards.
  • Equity Value & Accessibility — Equity grants and an ESPP are prominent parts of the package and can materially augment cash compensation. Stock components are framed as a meaningful contributor to overall pay satisfaction.
  • Healthcare Strength — Medical plan choice is broad and paired with free dental and vision for employees and dependents, plus robust mental-health resources and disability coverage. These elements position core health benefits as a standout strength.

Zoom Insights

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The Company
HQ: San Jose, CA
11,053 Employees
Year Founded: 2013

What We Do

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. ? Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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