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Serves as an engineer in training toward a Key Account Manager role. Supports mill customers through technical expertise in papermaking, wet-end chemistry, water systems, and production optimization. Conducts plant visits, audits, and performance evaluations; recommends solutions that improve efficiency, quality, output, and costs; supports business reviews and customer presentations; partners with technical and laboratory teams; and contributes to revenue, profitability, and retention goals.

Drive profitable growth across the Midwest municipal water treatment market by developing territory strategies, winning new business, expanding customer relationships, selling solution-based applications, managing Salesforce pipeline forecasts, supporting pricing and profitability, and collaborating with technical, marketing, pricing, and corporate account teams.

The Key Account Manager manages industrial water treatment clients, driving commercial growth, technical program management, and customer relationship development while ensuring compliance and operational excellence.

Support commissioning and startup of a new chemical process and provide long-term process engineering support. Troubleshoot operability and quality issues, perform root-cause analyses, optimize throughput and costs, develop PFDs/P&IDs and equipment sizing, participate in safety and regulatory programs (PSM, PHA, PSSR), and collaborate with operators, maintenance, and chemists. Participate in on-call rotation and lead process improvement and capital project support.

Leads global strategic marketing and growth for the Lubricants Business Unit. Responsibilities include market strategy, sector prioritization, value propositions, market intelligence, customer research, growth forecasting, adjacent-market evaluation, M&A support, capability projects, and IPO or investor-relations narratives. Partners with commercial, technical, innovation, regional, and executive teams to translate strategy into global execution and business results.

Serve as a senior HR business partner for global supply chain, advising leaders on talent strategy, organizational design, workforce planning, change management, and M&A support. Drive HR transformation, employee engagement, DEI, learning and development, compensation alignment, and cross-functional collaboration to deliver measurable business impact and retention.

Manage a portfolio of pulp and paper accounts, provide consultative technical sales and chemical application expertise, conduct process evaluations and trials, develop strategic account growth plans, generate new business, and prepare technical reports and value summaries to improve mill efficiency, quality, and sustainability.

Supports sales development by learning Solenis products, applications, and customer needs across national and regional roles. The position is designed to develop commercial interns into direct sales professionals after graduation, with assignments and locations determined based on business needs.

Provide technical and training support to North American commercial sales, identify and develop water/wastewater treatment solutions, design and execute trials, maintain and grow product lines with R&D/Product Management, build customer and internal technical relationships, document product validation, and act as a safety leader. Manage portions of a product line or SBU with minimal supervision.

The Key Account Manager will manage relationships with key customers in the industrial water treatment sector, driving growth through technical expertise and commercial leadership.