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Provides administrative support for property operations, including coordinating asbestos works, managing communications, purchase orders, invoices, records, cost data, appointments, and property readiness. Liaises with clients, service users, operatives, supervisors, contractors, and subcontractors to ensure timely work completion and accurate updates. The role also supports customer care, health and safety, compliance with company procedures, meetings, and training.

Analyze and validate programme data for a property management transformation initiative. Develop reports, dashboards, KPI information, and actionable insights; investigate discrepancies, improve data quality, and support reconciliation, benefits tracking, and operational decision-making. The role requires strong SQL, advanced Excel, VBA, and Power BI skills, along with clear communication and confidence presenting findings.

Manage contracted housing services across Dartford and Kent, including tenant and landlord relationships, property inspections, lettings, tenancy sustainment, income collection, welfare support, repairs, compliance, complaints, antisocial behavior, and eviction processes. The role involves maintaining accurate records, meeting KPIs, liaising with local authorities and support agencies, presenting evidence in court, and ensuring properties meet contractual and health and safety standards.

Provide fleet administration support for ~250 vehicles: audit vehicle condition and mileage, review operative photos, maintain accurate records and Excel spreadsheets, and support operational colleagues to ensure smooth service delivery.

Partner with branch leadership to own financial performance and commercial outcomes. Produce management information, forecasts and budgets, identify risks/opportunities, support contract pricing/variations and translate financial data into clear insight for non-financial stakeholders.