Top Tech Jobs & Startup Jobs

Resolves high-level, escalated banking complaints from regulators, congressional offices, executive leadership, the BBB, social media, and clients. Investigates issues, conducts root-cause analysis, drafts compliant response letters, manages case documentation and deadlines, supports audits, and recommends policy and process improvements. The role requires strong communication, conflict resolution, financial-services knowledge, regulatory awareness, analytical ability, and collaboration across departments.

Resolves high-level, reputationally sensitive complaints involving bank products, accounts, platforms, and client experiences. Investigates escalations from regulators, congressional offices, the BBB, executives, and social media; conducts root cause analysis; drafts compliant response letters; documents cases; meets regulatory and internal deadlines; supports audits; and recommends policy and process improvements.

Manages complex commercial real estate credit relationships, including transaction structuring, underwriting, portfolio risk oversight, credit agreement negotiation, and executive engagement. Advises relationship managers and senior leaders, monitors economic and industry factors affecting credit quality, resolves portfolio issues, and mentors junior credit professionals. The role also supports regulatory compliance, process improvement, and credit policy development while managing large portfolios and negotiating with clients, legal counsel, and internal stakeholders.

Leads complex commercial real estate credit structuring, underwriting, portfolio risk oversight, and credit agreement negotiations. Advises relationship managers, executives, clients, legal counsel, and senior stakeholders while identifying portfolio risks and market trends. Mentors junior credit professionals, improves credit processes, ensures regulatory compliance, and manages strategic decisions for an assigned portfolio.

Develops and manages relationships with middle-market companies, originates new commercial lending business, structures and closes complex loans, and grows revenue through cross-selling. Leads relationship teams, coordinates credit approvals, monitors portfolio credit quality and risk exposure, creates strategic plans, forecasts performance, and maintains knowledge of market conditions. Requires strong commercial lending, credit analysis, negotiation, financial analysis, and client relationship skills.

Develops new business and manages relationships with middle-market companies in the Chicago area. Generates deal flow, structures and closes complex loans, coordinates product and portfolio teams, drives cross-sell revenue, develops strategic plans, forecasts production, and oversees portfolio credit quality and risk exposure.

Designs and implements AI- and automation-driven risk management solutions, including machine learning models, anomaly detection, predictive analytics, dashboards, regulatory reporting, and integrated datasets. Partners with risk managers and stakeholders to automate workflows, evaluates emerging AI technologies, documents solutions, and supports model governance, validation, and performance troubleshooting.

Processes legal notices, subpoenas, levies, garnishments, writs, and related account actions for the bank. Places and removes account holds, collects fees, prepares subpoena responses, sends customer notifications, maintains files in OnBase, and answers questions from customers, branches, and attorneys. Also processes foreign-customer tax documentation and withholding requirements while maintaining regulatory compliance.

Manages distressed commercial real estate, multifamily, and C&I loan portfolios. Develops workout strategies, assesses credit and collateral risks, negotiates with borrowers and guarantors, monitors covenants, prepares credit memoranda, supports litigation and restructurings, and performs reserve analysis, charge-off calculations, and credit cost forecasting while ensuring regulatory compliance.

Serve as the embedded product security SME, owning threat modeling, security architecture, secure coding practices, testing coordination, vulnerability remediation, and vendor/cloud risk. Translate policy into controls, monitor Key Risk Indicators, deliver security artifacts to review boards, and drive risk reduction across product technology supply chains while partnering with Tech Leads, Business Architects, and risk teams.