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Provides comprehensive academic advising and student support, including degree planning, progress monitoring, registration, financial aid, retention, outreach, and student records management. Supports site operations, enrollment goals, facilities, budgets, procurement, compliance, community partnerships, and University initiatives while maintaining accurate records and delivering responsive service.

Leads the university’s enterprise risk management and institutional compliance programs. Responsibilities include maturing risk registers and assessment methods, facilitating risk governance committees, reporting to senior leadership and the Board, coordinating decentralized compliance owners, monitoring regulatory changes, prioritizing compliance activities, escalating concerns, and supporting training and communications.

Produces photo, video, motion graphics, and digital media for online courses and university initiatives. Plans, shoots, edits, and delivers multimedia projects; develops scripts, storyboards, and creative concepts; manages multiple deadlines; and advises stakeholders on media and instructional-design best practices. Supports live event production through camera operation, lighting, audio, setup, and streaming. Maintains accessible, organized media assets and continuously improves production workflows and technologies.

Processes high-volume student payments, refunds, financial aid disbursements, payment plans, and third-party account transactions. Performs reconciliations, refund audits, discrepancy resolution, reporting, and system-interface maintenance while ensuring compliance with federal, state, and university regulations. Provides financial guidance, customer support, troubleshooting, and training to students and internal stakeholders.

Supervise university Mail Center operations, including incoming and outgoing mail, packages, shipping, USPS services, campus courier deliveries, and student mailboxes. Lead staff and student employees through scheduling, training, and coaching. Manage shipping transactions, postage funds, records, reporting, equipment, vehicles, compliance, customer service, purchasing, and departmental support.

Provides personalized academic advising, individualized degree planning, student resource referrals, and support for persistence and degree completion. Serves as an experienced advising resource by facilitating training, mentoring colleagues, supporting quality assurance, and contributing to process improvements. Maintains accurate student records, applies university policies and degree requirements, manages competing priorities, and collaborates across departments to improve student and employee experiences.

Supports university accounting, reporting, analysis, reconciliations, journal entries, and month-end and year-end close activities for gifts, pledges, endowments, investments, and other financial areas. Prepares tax compliance workpapers for Forms 990 and 990-T and UBIT matters. Researches discrepancies, improves controls and processes, and collaborates across departments to maintain accurate, compliant financial information.

Supports instructional design and development projects by creating, revising, managing, and evaluating online course content. Collaborates with instructional designers, media specialists, and producers to develop engaging learning solutions aligned with outcomes, adult learning principles, accessibility standards, and institutional design requirements. The intern contributes to content creation, interactive course development, stakeholder collaboration, and curriculum deliverables while gaining hands-on experience in instructional design.

Manages student involvement and orientation programs, including New Student Orientation, Homecoming, and Blue & Gold Week. Supervises an assistant director and graduate assistant, coordinates major campus events, supports student engagement and community building, and collaborates across student organizations, student government, fraternity and sorority life, and the Student Union. The role requires higher education student affairs experience, event coordination expertise, knowledge of student development and advising practices, and availability for evening and weekend work.

Supports the Office of Global Engagement’s financial and administrative operations across university campuses. Responsibilities include preparing and monitoring program budgets, reconciling travel expenses and procurement cards, processing payments, supporting students with financial transactions and aid, coordinating travel and program activities, tracking performance data, maintaining records, and assisting with communications and reporting.