The Operations Specialist will manage various operational tasks including handling outbound and inbound operations, returns, and quality control. They will communicate with internal teams and 3PL partners, ensure proper stock management, resolve customer inquiries, and maintain operational efficiency while adapting to the business needs.

The Operations Reporting Manager will improve operational efficiency by developing and automating reporting processes, delivering insights to leadership, and creating dashboards to track key metrics. This role involves learning operational processes deeply and collaborating with cross-functional teams to enhance data processes and reporting standards.