The Role
The Retail Store Keyleader will oversee store operations, lead the sales team to meet targets, and ensure exceptional customer experiences, while also handling managerial duties as needed.
Summary Generated by Built In
Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.
We are growing our team based at our store in The Houston Galleria and are looking for talented individuals to join the Princess Polly team.
Think you can help us in our journey of becoming the best four wall shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.
*Please note this role will be for our future New Store Opening in August 2026
Position Summary:
Our Retail Store Keyleader embodies drive, enthusiasm, and a natural talent for inspiring others. They're entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting.
Supporting the Retail Leadership team, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training. Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers!
IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR RETAIL KEYLEADER:
-You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development
-You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping
-You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment
-You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach
COMMERCIAL AND EDUCATION REQUIREMENTS:
-3+ years in retail industry
-1+ year experience in retail management
-Excellent leadership and communication skills
-Ability to motivate and inspire associates to achieve their goals
-Strong problem-solving skills and the ability to make quick and effective decisions
-Exceptional customer service skills
- Capability to lift and carry boxes or bins weighing up to 20 lbs
-Great sense of style
-Ability to work flexible hours, including nights and weekends
Salary Band: $16-19/per hour
Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.
What are you waiting for? Come experience something different and amazing in the online fashion space!
#PrincessPolly #PursueYourPassion #PrincessPollyCareers
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The Company
What We Do
Princess Polly is one of the fastest growing online women's fashion brands in the USA. We’re a pure play online retailer, delivering trend driven fashion to our social media focused genZ customer. We are dedicated to providing the fastest and absolute best customer experience in the industry.
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