Coordinate customer onboarding, account setup, user training, and high-volume scheduling for virtual and onsite professional development sessions. Manage customer outreach, support inquiries, account health, usage tracking, CRM records, and feedback collection while partnering with internal professional learning teams to improve adoption and reduce churn.

Own and grow a designated K-12 sales territory through consultative selling, pipeline management, prospecting, phone and email outreach, web-based demonstrations, and customer relationship development. The Account Executive collaborates with a Field Sales Representative, creates presentations and quotes, identifies new revenue opportunities, schedules site visits, and occasionally represents the company at trade shows and onsite events.