Top Tech Jobs & Startup Jobs

Manage strategic marketplace customer relationships throughout onboarding, account planning, scaling, and optimization. Monitor performance trends, create reports, troubleshoot issues, identify growth opportunities, and support adoption and upsells. Collaborate cross-functionally on product implementations and improvements while maintaining accurate account records and communicating issue resolution to internal and external stakeholders.

Own and grow key agency and marketer partnerships within the programmatic advertising ecosystem. Serve as the primary client contact, provide strategic data-driven guidance, solve challenges, identify revenue opportunities, forecast growth, and collaborate with sales, analytics, technical, and publisher teams. The role also involves mentoring team members, guiding operations through ambiguity, supporting new business, managing stakeholders, and contributing to knowledge-sharing initiatives.

Provide technical support and account management for small-to-mid publishers: onboarding, integrations, troubleshooting, configuration changes, and documentation. Use internal tools (Salesforce, Confluence, Looker, Index UI), communicate with clients, attend QBRs, and stay current on product releases and operational procedures.

Leads strategy, architecture, deployment, operations, automation, observability, and reliability initiatives for globally distributed database systems. Partners across engineering and business teams to improve performance, scalability, security, continuity, and operational rigor. Oversees incident troubleshooting, root-cause analyses, release processes, database change management, technology evaluation, roadmap planning, and mentoring while operating databases across Kubernetes, cloud, and bare-metal environments.

Lead a team of two account managers while owning a portfolio of agency and marketer partnerships. Deliver strategic, data-driven programmatic guidance, drive revenue growth, collaborate cross-functionally, coach and develop direct reports, forecast performance against targets, and represent Index Exchange at industry events.

Own and grow a portfolio of DSP partnerships, handling onboarding, optimization, account planning, performance monitoring, reporting, troubleshooting, and QBRs. Act as commercial and technical bridge to drive adoption, upsells, and product feedback while collaborating with internal teams to resolve issues and inform product roadmap.