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Sell group tickets to LA Kings games by prospecting organizations, businesses, niche communities, and community groups. Generate revenue through cold calls, meetings, presentations, networking, referrals, upselling, and targeted promotions. Manage accounts, exceed sales goals, provide customer service, host client events, support game-day sales activities, attend community events, and submit regular sales reports. The role requires evening, weekend, and holiday availability.

Manages broad HR generalist responsibilities, including employee and labor relations, policy interpretation, investigations, corrective actions, recruitment, onboarding, offboarding, workforce planning, learning and development, compliance, and employee engagement. Advises employees and managers, supports organizational effectiveness, analyzes recurring issues, recommends policy improvements, responds to regulatory complaints, and represents the organization at unemployment hearings.

Develop predictive and statistical models, analyze operational and financial data, and create performance reports for AEG Presents. Extract, cleanse, and analyze data using SQL, Excel, Power BI, Python, and R. Implement models in proprietary software, define data requirements and structures, and communicate insights to technical and non-technical stakeholders across festivals, venues, touring, and other business areas.

Manages live event production from planning through show closeout, coordinating artists, venues, talent buyers, vendors, production crews, budgets, contracts, logistics, payroll, and settlements. Resolves technical and operational issues, oversees load-ins and load-outs, ensures production requirements are met, and maintains relationships across touring teams. Requires concert production knowledge, flexibility for nights and weekends, and the ability to work under pressure.

Creates branding and marketing assets for print, web, digital, social media, and venue materials. Develops posters, banners, newsletters, invitations, flyers, maps, merchandise, and advertisements for live entertainment events. Collaborates with marketing teams, talent buyers, and marketers to secure approvals, update assets, meet deadlines, and target appropriate audiences.

Supports Contact Center and corporate employees through employee relations, recruiting, onboarding, compensation, payroll, HRIS administration, benefits, compliance, engagement, and workforce analytics. Partners with leaders on investigations, employee experience, compensation equity, employment-law compliance, and HR process implementation. Maintains employee data and payroll accuracy, analyzes workforce trends, and travels periodically between Frisco, Texas, and Scottsdale, Arizona offices.

Develops and manages marketing dashboards, reports, tracking infrastructure, attribution frameworks, audience segmentation, and campaign measurement. Analyzes fan, customer, and campaign data to identify trends and revenue opportunities, supports forecasting and conversion optimization, and presents actionable insights to marketing, ticketing, partnerships, product, and leadership stakeholders. Ensures data integrity, governance, reporting consistency, and measurement accuracy across digital analytics and business intelligence tools.

Leads video content production from concept through final cut, including writing, editing, color correction, audio management, and motion graphics. Develops original content, supports game presentation and events, collaborates with internal departments and external clients, and improves post-production workflows. The role requires advanced Adobe Creative Suite expertise, strong project ownership, excellent communication, and the ability to meet demanding deadlines while working nights, weekends, and holidays.

Leads complex global and enterprise-wide IT projects from initiation through closure, managing scope, schedules, budgets, risks, documentation, governance, and stakeholder communications. Partners with sponsors and cross-functional teams, presents status to leadership, and ensures delivery aligns with business priorities. Coaches project managers and teams on project management methodologies and best practices, including Agile, Scrum, Kanban, Waterfall, PMI, and SDLC approaches.

Manages live event production from planning through show closeout, coordinating venues, artists, talent buyers, vendors, production crews, logistics, contracts, budgets, payroll, and settlements. Resolves technical and operational issues, oversees load-in and load-out, ensures production requirements are met, and maintains communication among stakeholders. Requires concert production knowledge, budget management, contract interpretation, leadership, and flexibility to work nights, weekends, holidays, and extended hours.