Own and project-manage onboarding and implementation for the Network Inventory SaaS product. Lead customer calls and communications, manage a three-person offshore onboarding team, design and improve scalable workflows, tooling, automation and AI Agents, and collaborate with Sales, Engineering, Product and Operations to optimize the customer journey and drive adoption.

Lead product vision and delivery for key areas of Lightyear's telecom platform. Scope, design, and ship features; engage customers and sales; coordinate engineering sprints; create UI/UX; define roadmaps; implement data-driven prioritization; support pilots and GTM collateral to drive adoption.

Develop and implement enterprise sales strategies, close deals, and collaborate with marketing. Build customer relationships and improve organizational processes.