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Leads revenue operations across Sales and Advisor Services, managing commercial processes, CRM strategy, routing, funnel intelligence, automation, enablement, and vendor partnerships. The role improves qualification, conversion, advisor support, reporting, data quality, and operational scalability through process redesign, AI, self-service, and workflow automation. It partners cross-functionally with Sales, Product, Engineering, Data, and external agencies to implement and optimize revenue infrastructure.

Lead global regulatory strategy and compliance for Fora’s international expansion. Responsibilities include evaluating market-entry requirements, advising international teams, coordinating local counsel, developing policies and legal frameworks, overseeing privacy and regulatory compliance, engaging with regulators, managing audits, and maintaining registrations, licenses, filings, bonding, and reporting obligations across jurisdictions.

Own Fora’s growth operating model for forecasting, scenario planning, goal-setting, and strategic investment decisions. Partner with Strategy & Operations, Finance, founders, and executives to analyze business trends, size opportunities, model pricing and initiative impacts, and guide resource allocation. Mentor data team peers while establishing best practices, tools, processes, and standards.

Lead product analytics and experimentation for Fora’s travel marketplace. Analyze product usage and advisor behavior, define data instrumentation, guide roadmap decisions, build predictive and personalized models, and establish experimentation best practices. Partner closely with Product, Engineering, and Design while mentoring data team peers and improving processes, tools, and standards.

Lead marketing measurement and growth analytics through incrementality experiments, attribution, media mix modeling, customer value and retention modeling, and production machine learning. Partner with acquisition, lifecycle, membership, and growth leaders to guide investment and strategy. Mentor data teammates and establish best practices, processes, tools, and standards.

Build and lead Fora’s account management function for high-performing travel advisors. Manage an initial portfolio of approximately 30 advisors, provide growth coaching and business reviews, identify retention and revenue opportunities, and coordinate escalations. Design scalable playbooks, operating models, routing protocols, templates, CRM workflows, and success metrics while partnering with Product, Training, Events, Operations, and RevOps. Establish a repeatable model that improves advisor retention, booking velocity, plan mix, and GMV.

Manage and grow a portfolio of VIP travel clients, overseeing the full sales cycle from inquiry through booking. Provide personalized hotel and destination recommendations, proposals, transportation, excursions, and special-request coordination. Support complex requests across the advisor team and assist the Director of Travel Sales. Identify workflow inefficiencies, implement AI tools, document solutions, and train colleagues while staying current on travel trends and destinations.

The Senior/Staff Backend Engineer will build AI-driven products, optimize performance, collaborate with teams, and establish best practices for Applied AI at Fora.

Provide prompt, empathetic support across booking, account, finance, and advisor experience queues via Intercom. Resolve inquiries end-to-end, meet SLA/CSAT/AHT/FCR targets, maintain macros/SOPs, improve tooling and AI/chatbot automation, and help onboard and mentor new team members while partnering with cross-functional teams.

The Senior/Staff Full Stack Engineer will develop AI-driven products, enhance the advisor portal's functionality, and ensure system reliability using best practices in software and AI development.