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As a Software Support Specialist I, you will provide inbound technical support to clients, document calls in the CRM, troubleshoot software issues, and create knowledge bases to assist clients.

The Marketing Specialist will manage marketing communications, conduct market research, optimize programs, develop content, and track marketing project efficiency.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

Monitor clearinghouse operations, respond to support tickets, provide phone/email/remote support, analyze database query results in Excel, assist first-level support, communicate with third parties, and help define tool/process improvements.