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Supports day-to-day People Experience operations, serving as the first employee and manager contact. Responsibilities include onboarding and offboarding, leave and PTO administration, HRIS maintenance, employee communications, compliance support, records management, payroll and benefits coordination, recruiting support, reporting, and process improvement. The role requires empathetic communication, discretion with confidential information, attention to detail, and comfort adapting to new systems and processes.

Prepares client invoices, supports collections, audits employee expenses, processes vendor invoices and payments, assists with intercompany invoicing, and performs reconciliations and financial analysis. The role communicates with clients and account managers, follows up on approvals and expenses, and contributes to accounting special projects in a mostly remote team environment.

Provides advanced technical support for hardware, software, operating systems, networks, servers, workstations, and internal tools. Troubleshoots and documents incidents, supports installations and patching, monitors systems, maintains IT infrastructure records, trains users, and assists with new-hire orientations. Collaborates with global IT teams, escalates issues appropriately, prepares reports, and mentors junior staff. The role is hybrid in Phoenix with routine travel to San Francisco and requires permanent U.S. work authorization without sponsorship.

Owns the planning, implementation, rollout, and closeout of customized client learning programs. Responsibilities include managing timelines, deliverables, risks, client communications, support inquiries, cross-functional coordination, reporting, participant data, revenue tracking, and process improvements. The role serves as a primary program delivery resource, independently resolving issues, maintaining accurate systems, and advising project and account teams on priorities and recommendations.

Owns the planning, rollout, execution, and closeout of customized client learning programs. Responsibilities include managing timelines, deliverables, risks, client communications, support inquiries, cross-functional coordination, program data, documentation, reporting, and process improvements. The role independently manages multiple programs, analyzes trends, advises stakeholders, and ensures timely, high-quality delivery while using digital platforms and AI tools to improve workflows.

Analyzes Salesforce and LinkedIn data with AI tools to generate leads, identify business opportunities, support account growth, and strengthen sales pipelines. Builds automated workflows, maintains Salesforce data, prepares reports and dashboards, tracks KPIs, trains sellers on sales tools, and supports sales meetings and events. Requires strong organization, communication, research, analytical, and prioritization skills in a hybrid NYC environment.

Consults with sales and marketing leaders to shape go-to-market strategies, sales enablement, and marketing transformation initiatives. Designs business simulations and digital learning experiences, conducts client interviews and research, analyzes qualitative and quantitative data, develops content, and facilitates workshops and offsites. Works across multiple client engagements, contributes to project workstreams, develops client relationships, and supports team and professional development. The hybrid role requires approximately 30–50% travel.

As a Senior Director-level Industrial-Organizational Psychologist, you will lead innovative assessment solutions, advise senior clients on talent strategies, and mentor team members while influencing the COE's direction.

The role involves designing innovative assessment solutions, advising senior clients on talent strategy, mentoring staff, and driving organizational impact through assessment methodologies and AI integration.

The Senior Director-level Industrial-Organizational Psychologist will design AI-enabled assessment solutions, lead client engagements, influence talent strategy, mentor team members, and contribute to innovative methodologies.