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Drives leisure sales for the resort by developing FIT and group tour business, managing client relationships, conducting off-site sales calls, leading proposals and property tours, attending industry events, and converting prospects into bookings. Supervises and coaches team members, monitors performance, and supports a positive, productive work environment.

Supports revenue management for multiple Hilton hotels by analyzing demand and market trends, maintaining reporting tools, preparing forecasts, monitoring performance, and assisting with pricing, budgeting, and planning decisions. Collaborates with Sales, Marketing, and Finance teams, contributes to commercial meetings, ensures accurate revenue reporting, and identifies opportunities to improve revenue processes and systems.

Leads enterprise sales strategy initiatives focused on extended-stay lodging growth. Develops strategic roadmaps, business cases, ROI analyses, go-to-market plans, program charters, performance initiatives, and executive presentations. Partners with sales, product, marketing, finance, operations, technology, and regional teams to influence decisions, align stakeholders, and operationalize global commercial strategies.

Manages hotel revenue data, maintains historical and statistical records, prepares recurring reports, analyzes demand and pricing trends, researches competitors, and identifies revenue opportunities. The role also provides administrative and guest support to help the resort’s revenue management team operate effectively.

Manage the hotel’s HR operations, including recruitment, training, compensation, benefits, labor relations, compliance, safety, performance management, employee engagement, HR systems, reporting, and unemployment claims. Supervise, coach, and develop HR team members while ensuring compliance with company policies and employment regulations. The role requires union labor management and labor relations experience, confidentiality, and proficiency with Microsoft Office.

Provides administrative and operational support for hotel sales, including data entry, invoice distribution, Salesforce tracking, documentation, reporting, lead research, account qualification, discovery calls, and proposal preparation. Collaborates with sales teams, customers, and hotel partners to identify opportunities and deliver tailored solutions. Also assists with customer engagement activities, special projects, meetings, and conferences.

Performs accounts payable, accounts receivable, payroll, and general accounting duties for hotel financial operations. Responsibilities include resolving accounting inquiries and disputes, assisting with monthly reporting and month-end close, maintaining internal financial controls, communicating financial results, and collaborating with finance and corporate departments. The position works on-site Monday through Friday from 8:00 a.m. to 5:00 p.m.

Supports hotel sales operations through administrative tasks, Salesforce tracking, invoicing, recordkeeping, proposals, contracts, reporting, lead research, qualification, discovery calls, and customer relationship development. Assists with special projects, events, meetings, and conferences while helping generate new business and maintain a qualified sales pipeline.

Oversee hotel accounting operations, including general ledger reconciliation, financial reporting, month-end close, forecasting, budgeting, inventory cost control, payroll processing, deposits, and transaction records. Supervise, coach, and develop accounting team members while ensuring financial accuracy, compliance, and operational efficiency.

Supports the sales organization by assigning incoming leads, maintaining accurate sales data, creating and distributing reports, and coordinating sales operations. The role analyzes information to support decision-making, identifies process improvements, and ensures leads reach the appropriate sales managers based on market segment, account ownership, geography, and business needs.