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Manage the full group hotel sales cycle from prospecting and lead qualification through proposals, negotiation, contracts, and handoff to Events. Build relationships with corporate clients, meeting planners, associations, agencies, and other accounts; develop pipelines, achieve revenue goals, forecast performance, and optimize group rates, room blocks, meeting space, and ancillary revenue. Maintain CRM records, conduct account reviews, support client relationships, and collaborate with Revenue Management, Marketing, and hotel teams.

Manage and grow group sales for Hilton Waikoloa Village by prospecting leads, developing client relationships, creating sales strategies, conducting site visits, negotiating contracts, coordinating booking details, and maximizing room and event revenue. The role also supervises, coaches, and supports sales team members while ensuring strong customer service and achievement of sales goals.

Provides front-office and administrative support for the Human Resources department in a hotel environment. Responsibilities include welcoming guests, applicants, and team members; data entry, filing, copying, and word processing; managing calls, emails, mail, and meetings; coordinating manager travel arrangements; and assisting with special projects.

Leads hotel sales strategy across group, transient, leisure, and catering segments. Drives revenue and profitability, supports forecasting and pricing alignment, analyzes market trends, manages stakeholder relationships, and leads recruitment, performance management, and professional development for the sales team.

Leads platform enhancements and enterprise technology programs by translating workflows, APIs, diagrams, and business needs into technical requirements and deliverable solutions. Manages refinement backlogs, prioritizes requirements, monitors roadmaps, identifies risks, and coordinates product owners, designers, engineers, testers, and architecture teams in an agile environment. Also mentors business analysts and delivers release notes and product reviews.

Oversees all hotel financial operations, including strategy, budgeting, forecasting, reporting, compliance, transaction approvals, asset protection, and financial advising. Partners with hotel leadership and ownership to improve profitability and efficiency while ensuring GAAP adherence. Leads team engagement, performance management, professional development, and retention initiatives.

Supports corporate procurement and strategic sourcing across HR-related categories, including supplier selection, negotiations, market and spend analysis, RFx processes, purchasing, supplier performance, contract lifecycle management, and procurement policy compliance. Partners with HR stakeholders, Legal, and suppliers to identify savings, improve sourcing outcomes, and ensure adherence to contractual and organizational standards.

Leads a recruiting operations team supporting candidate onboarding and analytics. Oversees service delivery, performance, compliance, workforce planning, reporting, dashboards, data governance, and process improvement. Partners with recruiting and HR stakeholders to translate data into actionable recommendations, improve operational efficiency, and enhance candidate and stakeholder experiences. Coaches team members and manages productivity, service levels, quality, and workload distribution.

Performs accounting and finance functions across accounts receivable, accounts payable, payroll, and general accounting. Responsibilities include resolving financial inquiries and disputes, supporting month-end close and internal controls, assisting with financial reporting and communications, and collaborating with finance and corporate departments at the hotel.

Manages hospitality feasibility and investment analyses, including market research, hotel pro formas, valuation, cash flow waterfalls, and debt and equity return analyses. Presents findings to stakeholders and supports strategic brand initiatives. Collaborates with Development, Finance, Legal, Operations, and other teams while reviewing and coaching Analysts. Requires advanced Excel skills, hotel finance knowledge, and understanding of real estate valuation and corporate finance.