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Directs all financial operations for a hotel, including financial strategy, budgeting, forecasting, reporting, GAAP compliance, internal controls, transaction approvals, and asset protection. Advises hotel leadership and ownership with data-driven recommendations to improve profitability and efficiency. Leads financial process optimization and develops a high-performing finance team through performance management, professional development, and recognition.

The Senior Human Resources Coordinator serves as a primary contact for hotel team members, managers, and HR leadership. Responsibilities include managing onboarding and separations, maintaining HRIS and paper records, supporting compliance and customer service training, coordinating employee recognition and engagement events, creating communications materials, and escalating complex HR issues.

Directs all financial operations for the Grand Wailea hotel, including financial strategy, budgeting, forecasting, reporting, compliance, internal controls, transaction approvals, and asset protection. Advises hotel leadership and ownership on financial performance and business decisions while developing a high-performing finance team through engagement, performance management, and professional development.

Leads Hilton’s development marketing and communications strategy to support hotel growth. Responsibilities include planning and budgeting, developing owner-facing materials and developer toolkits, coordinating internal teams and agencies, creating digital and brand messaging, and leading owner engagement through events, outreach, roadshows, and conferences. The role partners across marketing, sales, operations, analytics, strategy, legal, brands, and regional teams to strengthen Hilton’s value proposition and drive luxury and lifestyle portfolio growth.

Leads hotel and corporate training strategy, professional development programs, annual training calendars, and department training initiatives. Partners with managers and property trainers to identify performance needs, create action plans, measure learning outcomes, and improve program effectiveness. Oversees training-record compliance and audits while supporting team engagement, retention, performance management, recognition, and professional growth.

Leads mobile app product strategy, roadmap, usability, and customer experience initiatives. Oversees Product Owners across multiple pods, manages and mentors teams, prioritizes customer needs, defines success metrics, analyzes post-launch performance, and collaborates with engineering, design, analytics, marketing, and business stakeholders. The role is hybrid in Memphis, Dallas, or McLean and requires up to 10% travel.

Own product strategy, prioritization, roadmaps, requirements, and delivery for hotel property management capabilities including inventory, groups, and reporting. Translate hotel operational needs into product solutions, manage initiatives from discovery through adoption, and align stakeholders across Product, Engineering, Architecture, Quality, and business teams. Evaluate vendors, mitigate delivery risks, communicate recommendations, and support enterprise technology transformation.

Leads the pre-opening commercial strategy for a luxury Hilton franchise hotel, overseeing sales, marketing, revenue growth, restaurant positioning, group and catering business, brand communications, and market development. Recruits and manages the sales team, builds strategic accounts, presents results to ownership, partners with revenue management and operations, and drives total hotel profitability across rooms, events, food and beverage, and ancillary revenue.

Manages the hotel's HR operations, including recruitment, training, compensation, benefits, labor relations, compliance, safety, performance management, employee engagement, HR data, reporting, unemployment claims, and team development. Supervises and mentors team members while fostering a positive workplace culture and supporting professional growth.

Provides front-office and administrative support for the hotel’s HR department, including welcoming guests and team members, data entry, filing, communications, meeting coordination, travel arrangements, and special projects. The role supports daily HR operations while delivering professional hospitality-focused service in a luxury hotel environment.