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Leads group sales for a dual-hotel complex, focusing on government accounts. Responsibilities include prospecting, managing the full sales cycle, conducting site visits, negotiating contracts, developing revenue strategies, analyzing performance, coordinating service fulfillment, and coaching sales team members.

Processes vendor invoices, matches purchase orders and receiving records, resolves discrepancies, tracks vendor credits, maintains procurement records, prepares purchasing reports, and supports the Purchasing Director. Coordinates schedules, meetings, onboarding, vendor interactions, inventory documentation, audits, budgeting, expense tracking, and month-end administrative activities while maintaining confidentiality.

Supports hotel procurement and storeroom operations by purchasing supplies, verifying deliveries against purchase orders and invoices, fulfilling departmental requisitions, processing invoices, tracking inventory, and reporting shortages or discrepancies.

Lead capital projects, maintenance initiatives, and hotel renovations from planning through completion. Manage scopes, budgets, schedules, resources, bids, contractors, hotel staff, construction plans, permits, inspections, and regulatory compliance. Ensure projects meet quality, safety, and hospitality standards while coordinating internal teams, vendors, and government officials.

Oversee two Sales Managers and a team administrator while managing a west coast sales region. Drive group sales, develop client and partner relationships, support commercial strategy, represent the resort at industry events, monitor performance, and lead team recruitment, training, mentoring, and evaluations. The role is approximately 60% sales and 40% leadership, based onsite at Conrad Orlando with overnight or weekend travel required four to five times annually.

Drives restaurant sales revenue by developing new business, managing client accounts, conducting sales calls, networking, promoting private dining services, coordinating event logistics, negotiating contracts, and reporting sales performance to leadership.

Performs daily revenue accounting activities, reconciliations, variance investigations, and high-volume data analysis for hotel revenue streams. Resolves discrepancies, supports hotels and internal partners, coordinates data and system issue resolution, and participates in system testing and process improvements. Weekend availability may be needed based on close schedules.

Leads leisure sales strategy for Hilton Los Cabos and Conrad Punta de Mita. Manages sales managers, develops wholesale, FIT, tour operator, and luxury consortia accounts, conducts client presentations, oversees travel and trade show activity, and drives revenue growth through account development, marketing initiatives, negotiations, and customer relationships. The role includes ownership and asset management collaboration and up to 30% international travel.

Leads complex, cross-functional strategic programs across Hilton’s Marketing & Loyalty organization and enterprise partners. Translates strategy into charters, roadmaps, governance, workplans, and measurable outcomes; manages dependencies, risks, resources, decisions, and change. Facilitates executive reviews, steering committees, launch readiness, adoption, stabilization, and closeout. Builds alignment across global, matrixed teams and improves program management processes, playbooks, operating models, and AI-enabled practices.

Manages spa sales, group bookings, memberships, partnerships, and revenue-growth initiatives while overseeing daily spa, fitness-center, wellness programming, facilities, inventory, budgets, and guest service operations. Leads community outreach, events, tours, and activations; supervises and develops team members and wellness providers; maintains regulatory, health, safety, sanitation, and service-quality standards.