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Lead design and implementation of Agentic AI integrations and observability for automated insurance workflows. Build .NET/C# integrations, Azure Functions/Logic Apps, Service Bus messaging, and API Management. Implement guardrails, distributed tracing, evaluation pipelines, and mentor junior developers.

Provide administrative support to the Claims Department: answer phones, prepare and mail correspondence, scan and manage mail in ImageRight, process invoices, set up FNOL claims and related workflows, submit HIPAA authorizations via MCS portal, process summons and complaints, redact policies, share files via OneDrive, set up IMEs, back up switchboard, and support special projects.