Hunt, close, and expand strategic enterprise accounts by managing complex, multi-stakeholder sales cycles across Development, Legal, and Security. Generate new pipeline through outbounding, drive upsells within the install base, maintain accurate forecasts, and collaborate with marketing to qualify inbound leads while evangelizing FOSSA’s product value.

Provide technical customer support for FOSSA's SaaS platform: manage new ticket queue and backlog, communicate updates to customers, collaborate with product and engineering, improve AI ticket-deflection and documentation, write/maintain scripts, and occasionally represent the company at events.

Support enterprise growth by articulating product value, delivering demos, managing complex sales with Legal/Engineering/Security, leading RFPs/RFIs/POCs, building relationships with decision-makers, creating developer-facing content, and traveling for customer engagements.