Lead technical incident response efforts: support SentinelOne EDR deployment/troubleshooting, forensic collections, infrastructure recovery, backup validation, and remediation. Serve as escalation point, mentor staff, document findings, coordinate with clients and internal teams, and contribute technical details to strategic plans.

Manage engagement scoping, project setup and tracking in Mavenlink, coordinate contracts/amendments, ensure timeline, budgeting, invoicing, and timekeeping accuracy, communicate updates with stakeholders, coordinate internal/external calls, and provide weekly on-call 911 coverage.