Lead CineFi marketing strategy and execution across acquisition, engagement, retention, loyalty, and partnerships. Own promotional campaigns, P&L support, agency management, A/B and multivariate testing, analytics-driven optimization, and cross-functional alignment to drive member growth and measurable business outcomes.

Deliver excellent member service, build relationships, educate and sell credit union products, handle complex account maintenance, troubleshoot fraud and card issues, accept and close consumer loans, perform cash handling, branch balancing, outbound member follow-up, and support daily branch operations onsite in Culver City.