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Manage assigned customer accounts for a transportation company: resolve issues, bill accessorial charges, monitor order acceptance and performance, propose alternative transport solutions, communicate exceptions, work with Operations to optimize costs and container assets, and maintain service quality.

Manage assigned customer accounts for a transportation/logistics provider: resolve issues, bill accessorials, monitor orders and performance, propose alternative transport solutions, communicate with shippers/consignees, and work with operations to maximize margin and service quality.

Lead development and advancement of complex, customer-specific supply chain solutions. Engage customers to gather requirements, design tailored solutions, build pricing and proposals with Finance, support RFPs, coordinate cross-functionally for execution readiness, and pursue opportunity expansion and margin growth. Participate in customer meetings and site visits as needed.

Lead terminal operations to ensure safe, efficient freight movement while managing drivers, staff, budgets, safety compliance, service levels, and cost performance. Develop annual business plans, monitor KPIs, coach staff, support customer relationships, and enforce regulatory and company policies.

Provide administrative and customer-service support for delivery operations: monitor routes, answer calls and emails, process paperwork (PODs, pull sheets, RTVs), assist with onboarding, update inventory and orders, coordinate with drivers, vendors, and contractors, and complete nightly closing reports.

Lead origination and closure of large, complex supply‑chain sales pursuits. Design and sell integrated, customized solutions, develop executive relationships, create pricing and commercial strategies, manage negotiations, forecast pipeline in CRM, and represent the company at industry events. Coordinate cross‑functional teams to execute profitable, multi‑site deals.

Serve as primary day-to-day customer contact for assigned accounts, resolving issues, managing order acceptance and accessorial charges, coordinating with internal teams, monitoring transportation metrics, and offering cost-effective transportation solutions.

Manage assigned customer accounts for a transportation/logistics provider: resolve issues, bill and reduce accessorial charges, monitor orders via TMS/EDI, propose alternative transportation solutions, communicate with shippers/consignees, work with operations to optimize cost, margin and on-time performance.

Lead and grow an engineering team to design, build and operate cloud-native, microservices-based applications. Drive agile practices, CI/CD/DevOps, quality, architecture reviews, delivery management, and collaboration with business and enterprise architecture to meet performance, stability, and security goals.

Manage fulfillment and production operations including transportation routing, customer service, inventory control, staffing, training, and performance metrics. Oversee Team Leads and production/warehouse staff, drive cost/productivity/customer service objectives, and support manufacturing/3PL logistics operations.